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1720 Old Fort Parkway Reviews
Read reviews from customers who used our services at 1720 Old Fort Parkway
Total reviews
306
Average Rating
4.5/5
Jeff is very courteous and very knowledgeable. He corrected my problem with expertise.
Darlene C,
Very professional and let me know how to keep this from happening again.
Donna E,
Michael H,
Hyla K,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174376892
LeWayne B,
Customer service response - A big thank you, LeWayne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174376957
Ken did an awesome job. Thanks!!!
Randall L,
Customer service response - Thank you for taking the time to leave a positive review about Ken and his excellent job. We appreciate your feedback and are glad to hear that you were satisfied with our service.
Sears Home Services on 1705392092042
daniel S,
Customer service response - A big thank you, daniel, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174376917
Would have given 5 stars. The only reason I didn’t was because the time for the service call provided. Meant wife had to take off work. They did not show up till later than the first time provided.
Billy M,
Customer service response - Thank you for your feedback, Billy. We apologize for the inconvenience with the timing of the service call and appreciate your understanding.
Sears Home Services on 1765330272102
Josh was very great and quick. I had an HVAC repair. The only thing I did not like was the very large arrival time window that was provided. However, we were able to find a solution that worked. Josh was knowledgable and very quick to identify and fix the problem with good communication.
Tristan R,
Customer service response - Thank you for your feedback, Tristan! We're glad to hear Josh was knowledgeable and quick, and we appreciate your patience with the arrival window.
Sears Home Services on 1755570234560
The repair man was very knowledgeable and quick with his assessment. The only thing I wish you could give the person waiting for Repair persona better time slot example 8 to noon or noon to four. So that I could delegate the day better
Jenny M,
Customer service response - Thank you for your feedback, Jenny! We're glad to hear the repair man was knowledgeable and quick, and we appreciate your suggestion regarding time slots.
Sears Home Services on 1748393373038
