1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

August 14, 2025
Overall rating

He was courteous and professional in his work

Robert S,

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear our technician was courteous and professional in his work.

Sears Home Services on 1755131910086

August 06, 2025
Overall rating

Roosevelt stayed late into the afternoon to get our unique oven brand repaired. He was patient and got the oven working again. Great customer service.

Andrew A,

Customer service response - Thank you for your positive feedback, Andrew! We're glad to hear Roosevelt stayed late, was patient, and provided great customer service while repairing your oven.

Sears Home Services on 1754439921509

August 04, 2025
Overall rating

Knowledgeable and great service!!!

Adam H,

Customer service response - Thank you for your positive feedback, Adam! We're glad to hear you received knowledgeable and great service.

Sears Home Services on 1754364764316

July 30, 2025
Overall rating

The a/c tech was nice and made us feel like a valued customer

Tim H,

Customer service response - Thank you for your positive feedback, Tim! We're glad to hear our A/C technician was nice and made you feel like a valued customer.

Sears Home Services on 1753924895354

July 29, 2025
Overall rating

Joshua was friendly, transparent and timely with his diagnosis and repair. Thankfully it wasn’t a major issue with the refrigerator as it was frozen over due to a faulty blower fan.

Charlie B,

Customer service response - Thank you for your positive feedback, Charlie! We're glad to hear Joshua was friendly, transparent, and timely in diagnosing and repairing your refrigerator issue.

Sears Home Services on 1753832196541

July 28, 2025
Overall rating

Professional, efficient, kind, got the job done quickly.

Michael P,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear our team was professional, efficient, and kind while completing the job quickly.

Sears Home Services on 1753747140510

July 30, 2025
Overall rating

Very knowledgeable and all around nice guy.

tony G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753662695623

July 27, 2025
Overall rating

Sears was the 2nd company referred to me after the first company failed to produce corrected repairs the 2x they came. Billy was our tech. He was very respectful of my property and courteous, explaining what he was doing to fix the problem

Susan P,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Billy was respectful, courteous, and explained the repair process clearly.

Sears Home Services on 1753660129650

July 20, 2025
Overall rating

William K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753066843553

July 16, 2025
Overall rating

He showed up on time & was polite. He told us that our AC was beyond repair & needs to be replaced. He said he needed to do paperwork & contact our home warranty company and sometime else would be doing the replacement, hopefully today. We have been without AC for a week now..

Sharon W,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician was punctual and polite, and we hope your AC replacement is completed swiftly.

Sears Home Services on 1752714583285

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