1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amy J
Justin was a great tech that took time to tell us about our repair and was polite and friendly.
Customer service response - Thank you for your positive feedback, Amy! We're glad to hear Justin was polite, friendly, and informative about your repair.
Sears Home Services on April 16, 2025
Joshua K
Richard called to make sure the parts were delivered and that he was on his way. As before, he was courteous and did a good job. I would recommend he and Sears Appliance Repair.
Customer service response - Thank you for your positive feedback, Joshua! We're glad to hear Richard was courteous and did a good job.
Sears Home Services on April 03, 2025
Debbie H
Roosevelt was prompt and competent in doing a maintenance check on my dryer. He was polite and pleasant to talk to.
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear Justin was prompt, competent, and pleasant while fixing your washer.
Sears Home Services on April 03, 2025
Tolbert I
Service was quick and fast
Customer service response - Thank you for your positive feedback, Tolbert! We're glad to hear the service was quick and fast.
Sears Home Services on April 03, 2025
Laura W
Justin did an exceptional job repairing our dryer. Unfortunately the technician scheduled to repair our washing machine did not arrive!
Customer service response - Thank you for your feedback, Laura! We're glad to hear Justin did an exceptional job on your dryer, and we apologize for the missed appointment for your washing machine.
Sears Home Services on March 24, 2025
Jerry L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 19, 2025
Paula C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 16, 2025
Jim S
Richard is everything you want in a repair technician. He was skilled and knew exactly what to do and efficient in doing it. Demonstrated great customer service as well. Thank you for having such an outstanding person on the team!
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Richard provided skilled, efficient service and demonstrated great customer service.
Sears Home Services on March 11, 2025
Martin M
Roosevelt was amazing! Great guy. Honest, quick, friendly.
Customer service response - Thank you for your positive feedback, Martin! We're glad to hear Roosevelt was amazing, honest, quick, and friendly.
Sears Home Services on February 09, 2025
Dana D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 28, 2025
