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1720 Old Fort Parkway Reviews
Read reviews from customers who used our services at 1720 Old Fort Parkway
Total reviews
306
Average Rating
4.5/5
Brittany D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734407093940
The technician (Ken) was fantastic, professional, courteous and spot on. However, the call center customer service was terrible
Tom S,
Customer service response - Thank you for your feedback, Tom! We're glad to hear Ken provided fantastic service, and we apologize for the issues with our call center.
Sears Home Services on 1734050659360
Technician did a good job but don’t like the way management schedules service. Will not use them again unless forced to by the warranty company.
Wayne O,
Customer service response - Thank you for your feedback, Wayne! We're glad to hear the technician did a good job, and we apologize for any inconvenience caused by our scheduling process.
Sears Home Services on 1734052889347
The Sears experience in general was hard but once the tech arrived to fix he was awesome! Very kind and did his hob well.
Jennifer S,
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our technician was kind and did a great job once he arrived.
Sears Home Services on 1733673523103
Clarissa H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733287915893
Jensen C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1733288015382
The service technician was very professional. He took time to explain what he was doing.
Monica M,
Customer service response - Thank you for your feedback, Monica! We're happy to hear our technician was professional and took the time to explain the process.
Sears Home Services on 1732425236181
Ken was professional, knowledgeable, and kind. I appreciate him going above and beyond to get the issue with my oven sorted!
Colby P,
Customer service response - Thank you for your positive feedback, Colby! We're glad to hear Ken went above and beyond to provide professional, knowledgeable, and kind service.
Sears Home Services on 1732425630114
On time, honest , and courteous.
Re’eta L,
Customer service response - Thank you for your positive feedback, Re’eta! We're glad to hear you found our service on time, honest, and courteous.
Sears Home Services on 1732185792173
Koren M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1732184082311
