1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

January 14, 2025
Overall rating

Roosevelt was very good on both hi trips

Warren B,

Customer service response - Thank you for your positive feedback, Warren! We're glad to hear Roosevelt provided great service on both visits.

Sears Home Services on 1736915079092

August 18, 2025
Overall rating

John was great. Friendly, knowledgeable and provided a clear explanation.

Samantha G,

Customer service response - Thank you for your positive feedback, Samantha! We're glad to hear John was great.

Sears Home Services on 1736399496887

January 09, 2025
Overall rating

Susan N,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1736405119205

January 02, 2025
Overall rating

Roosevelt did a great job.

Kimberly G,

Customer service response - Thank you for your positive feedback, Kimberly! We're glad to hear Roosevelt did a great job.

Sears Home Services on 1735871048335

December 16, 2024
Overall rating

Brittany D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1734407093940

December 13, 2024
Overall rating

The technician (Ken) was fantastic, professional, courteous and spot on. However, the call center customer service was terrible

Tom S,

Customer service response - Thank you for your feedback, Tom! We're glad to hear Ken provided fantastic service, and we apologize for the issues with our call center.

Sears Home Services on 1734050659360

December 12, 2024
Overall rating

Technician did a good job but don’t like the way management schedules service. Will not use them again unless forced to by the warranty company.

Wayne O,

Customer service response - Thank you for your feedback, Wayne! We're glad to hear the technician did a good job, and we apologize for any inconvenience caused by our scheduling process.

Sears Home Services on 1734052889347

December 07, 2024
Overall rating

The Sears experience in general was hard but once the tech arrived to fix he was awesome! Very kind and did his hob well.

Jennifer S,

Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our technician was kind and did a great job once he arrived.

Sears Home Services on 1733673523103

December 03, 2024
Overall rating

Clarissa H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1733287915893

December 03, 2024
Overall rating

Jensen C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1733288015382

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