1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brittany D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 16, 2024
Tom S
The technician (Ken) was fantastic, professional, courteous and spot on. However, the call center customer service was terrible
Customer service response - Thank you for your feedback, Tom! We're glad to hear Ken provided fantastic service, and we apologize for the issues with our call center.
Sears Home Services on December 12, 2024
Wayne O
Technician did a good job but don’t like the way management schedules service. Will not use them again unless forced to by the warranty company.
Customer service response - Thank you for your feedback, Wayne! We're glad to hear the technician did a good job, and we apologize for any inconvenience caused by our scheduling process.
Sears Home Services on December 12, 2024
Jennifer S
The Sears experience in general was hard but once the tech arrived to fix he was awesome! Very kind and did his hob well.
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our technician was kind and did a great job once he arrived.
Sears Home Services on December 08, 2024
Clarissa H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 03, 2024
Jensen C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 03, 2024
Monica M
The service technician was very professional. He took time to explain what he was doing.
Customer service response - Thank you for your feedback, Monica! We're happy to hear our technician was professional and took the time to explain the process.
Sears Home Services on November 23, 2024
Colby P
Ken was professional, knowledgeable, and kind. I appreciate him going above and beyond to get the issue with my oven sorted!
Customer service response - Thank you for your positive feedback, Colby! We're glad to hear Ken went above and beyond to provide professional, knowledgeable, and kind service.
Sears Home Services on November 23, 2024
Re’eta L
On time, honest , and courteous.
Customer service response - Thank you for your positive feedback, Re’eta! We're glad to hear you found our service on time, honest, and courteous.
Sears Home Services on November 21, 2024
Koren M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 21, 2024
