1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Melinda B
Couldn’t fix it. Parts are no longer available, but he was very nice and knowledgeable.
Ann M
Technician was very polite & knowledgeable.
Thad C
Kevin was very courteous, easy to talk to, knowledgeable regarding air units. Knew the answers, gave suggestions. He preceded to fix the problem with detailed explanations about how and what he was doing. Give him a raise!!!
Customer service response - Thank you for your positive feedback, Thad! We're glad to hear Kevin was courteous, knowledgeable, and provided detailed explanations while fixing the problem.
Sears Home Services on June 05, 2025
W G
Billy was professional all the way. He worked on my unit like a skilled surgeon and troubled shot my issue within moments. He holds the experience of many years in this industry and is able to demonstrate why experience matters!
Customer service response - Thank you for your positive feedback, W Gannon! We're glad to hear Billy was professional and demonstrated his extensive experience while resolving your issue.
Sears Home Services on June 05, 2025
Tony P
Hate to see the equipment go bad but I do appreciate the Sears Appliance Repair folks and First American Home Warranty. I am horrible with names but Sears' Fridge Specialist is a Fridge Whisperer. He is amazingly efficient and gets the work done. Thank you Sears!
Customer service response - Thank you for your positive feedback, Tony! We're glad to hear our Fridge Specialist was efficient and got the work done for you.
Sears Home Services on June 03, 2025
Valerie A
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 03, 2025
Toya H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 01, 2025
Melissa J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 01, 2025
Tawfik B
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 29, 2025
Kim L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 29, 2025
