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2931 Knoxville Center Dr Reviews
Read reviews from customers who used our services at 2931 Knoxville Center Dr
Total reviews
82
Average Rating
4.4/5
Brenda M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706156615076
Melvin E,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705431340484
Cheryl D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706252435517
Jack W,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175383648
Patsy P,
Very professional and fixed our issue right away!
Jessica F,
Very friendly and helpful
Darrel F,
Brian D,
Since it is impossible to speak with a real person, I’m posting this here. This is the 2nd repair to replace the igniter on my gas oven in 5 weeks. Since there is a 30 day warranty, and I was 6 days past the 30 day warranty , I had to pay the full price again. The tech said he wouldn’t charge me for the part, but the labor was $319, which was more than the total for parts and labor 5 weeks ago. The part cost us $106 on the receipt 5 weeks ago. The labor charge was $195 five weeks ago. This is very unfortunate and dishonest in my opinion. We are stuck with this type of service which is why I will never purchase from Sears again.
Claudia O,
Customer service response - Thank you for your feedback, Claudia! We're glad to hear you were pleased with the technician's work, and we apologize for any inconvenience with our communication process.
Sears Home Services on 1775520335906
James is great. Gave three stars because of James. However our Thor ice maker still isn’t working. We’ve sent several follow ups to Thor but no response. James has been out three times. I think we have lemon. Not been able to use for four months or so now.
Edwin H,
Customer service response - We apologize for the ongoing issues with your ice maker, Edwin. Thank you for your feedback, and we're glad to hear James provided great service. Please continue to follow up with Thor for further assistance.
Sears Home Services on 1771547845950
