2931 Knoxville Center Dr Reviews

Read reviews from customers who used our services at 2931 Knoxville Center Dr


Total reviews

94


Average Rating

4.5/5

September 23, 2026
Overall rating

Daniel W,

Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790196340936

September 21, 2026
Overall rating

Timothy L,

Customer service response - Thank you for the amazing 5-star review, Timothy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790018558193

August 21, 2026
Overall rating

Our tech was amazing, very informative and took the time to answer all of my questions. Great experience!

Beastie B,

Customer service response - Thank you for your feedback! We're glad to hear the tech was amazing, informative, and provided a great experience by answering all your questions.

Sears Home Services on 1787342376157

August 20, 2026
Overall rating

Prompt. Knowledgeable. Courteous.

Melonie C,

Customer service response - Thank you for your feedback, Melonie! We're glad to hear you found the service prompt, knowledgeable, and courteous.

Sears Home Services on 1787252661624

August 14, 2026
Overall rating

Ryan V,

Customer service response - Thank you for the amazing 5-star review, Ryan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786728200835

August 05, 2026
Overall rating

Charlotte M,

Customer service response - Thank you for the amazing 5-star review, Charlotte! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785934028343

July 30, 2026
Overall rating

Lafayette J,

Customer service response - Thank you for the amazing 5-star review, Lafayette! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785511174222

July 31, 2026
Overall rating

Aaron came out and identified the problem and confirmed with his manager via phone call. He reported to us and to AHS. He was very polite.

Carol R,

Customer service response - Thank you for your feedback, Carol! We're glad to hear Aaron was polite and thorough in identifying and reporting the problem.

Sears Home Services on 1785497893642

July 31, 2026
Overall rating

John A,

Customer service response - Hi John, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1785459043917

July 23, 2026
Overall rating

Sophie F,

Customer service response - Thank you for the amazing 5-star review, Sophie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784849170802

July 17, 2026
Overall rating

Dru H,

Customer service response - Thank you for the amazing 5-star review, Dru! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784345698802

June 09, 2026
Overall rating

Didn't know that there was a mall here Had a great time. The people where nice loads of stores to choose from Only problem was my card wouldn't work so I had to pay cash. And cell service was non existent. But other then that I highly recommend the pizza place in the cafeteria they where big slices for a great price We almost got the Asian food but we will definitely try it next time

Lee J,

Customer service response - Thank you for your feedback, Lee! We're glad to hear you had a great time and enjoyed the pizza, despite the card and cell service issues.

Sears Home Services on 1781035230663

February 13, 2026
Overall rating

Hattie R,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1770943685180

January 26, 2026
Overall rating

Goood job

Larry B,

Customer service response - Thank you for your 5-star review, Larry! We're glad to hear you were pleased with our service.

Sears Home Services on 1769453262300

January 13, 2026
Overall rating

Monica,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768354281349

January 13, 2026
Overall rating

Excellent

Jennifer L,

Customer service response - Thank you for your 5-star review, Jennifer! We're glad to hear you found our service excellent.

Sears Home Services on 1768265188202

January 12, 2026
Overall rating

Anthro G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1768266611183

January 07, 2026
Overall rating

We appreciate the technician that arrived to complete our issue on our dishwasher. Prompt, friendly and professional.

Vicky C,

Customer service response - Thank you for your 5-star review, Vicky! We're glad to hear that our technician was prompt, friendly, and professional in resolving your dishwasher issue.

Sears Home Services on 1767744337662

January 04, 2026
Overall rating

James diagnosed the problem with the washer and helped explain what we were doing wrong. Thank you very much.

Cindy L,

Customer service response - Thank you for your 5-star review, Cindy! We're glad to hear that James was able to diagnose the problem and provide helpful explanations.

Sears Home Services on 1767587114326

December 14, 2025
Overall rating

Great technician very knowledgeable and very polite.

Kimberly B,

Customer service response - Thank you for your 5-star review, Kimberly! We're glad to hear that our technician was knowledgeable and polite.

Sears Home Services on 1765768528107

November 20, 2025
Overall rating

Good follow up.

Tim H,

Customer service response - Thank you for your 5-star review, Tim! We're glad to hear you appreciated our follow-up.

Sears Home Services on 1763690572625

November 12, 2025
Overall rating

Lisa N,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1762999970636

November 09, 2025
Overall rating

Very professional, knowledgeable and polite.

Gigi A,

Customer service response - Thank you for your 5-star review, Gigi! We're glad to hear that you found our service professional, knowledgeable, and polite.

Sears Home Services on 1762737922266

November 10, 2025
Overall rating

James just showed up today and I tell you what he really changed my mind about Sears 100%!!! He was very nice!! Great to talk to while he worked!!! Helpful with every question I had!!! Did his job and was in and out within 30 minutes if that!! Thank you James! Please keep doing you buddy sears needs 100 more just like you!! This is man deserves more then just my praises!!

Shalako,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1761612297834

October 19, 2025
Overall rating

Patricia B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1760928354070

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