2931 Knoxville Center Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (41 reviews)

__ A

November 14, 2024

(Translated by Google) Excellent monsieur (Original) Отличное месьо

Source: Google

Shannon P

November 13, 2024

Frank was awesome! Very professional and friendly. Was able to identify the problem with our dishwasher as a loose wire.

Source: Google

Customer service response - Thank you for your 5-star review, Shannon! We're delighted to hear that Frank was professional and friendly, and quickly identified the issue with your dishwasher.

Sears Home Services on November 13, 2024

connie M

October 23, 2024

He was knowledgeable about my washer, took his time until he got my washer up and running.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 23, 2024

Jeff G

October 22, 2024

My Mom was feeling here oven was baking to the normal tepmps that it normally should, and I helped setup service for it. Frank communicated his arrival time, was professional and dilligent in testing, and helped her understand the heating process and how it functions. Thos showed all was normal, and even offered a suggestion to help. In the end my Mom was happy with the result and happy to know her oven was operating properly as she preps for baking season.

Source: Google

Customer service response - Thank you for sharing your positive experience, Jeff! We're delighted to hear that Frank provided professional and diligent service, ensuring your mom's oven is ready for baking season.

Sears Home Services on October 22, 2024

Tricia D

September 23, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 23, 2024

Wade C

September 07, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 07, 2024

Priscilla A

August 30, 2024

Mike was very Professional and knowledgeable about the problem. I really like how although he wasn’t the first technician to come. He was able to fix the problem with the other technicians’ observation. Good working Sears awesome team work!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Mike was able to resolve the issue and that you appreciated the teamwork.

Sears Home Services on August 30, 2024

Amber L

July 31, 2024

The technician arrived within the service window, was very proffesional and communicated the repair needs clearly. 10/10 would recommend!

Source: Google

Customer service response - Thank you for the positive feedback and your recommendation! We're thrilled to hear about your satisfaction with our service and technician.

Sears Home Services on July 31, 2024

Lloyd P

July 23, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on July 24, 2024

Iran M

June 30, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Iran! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 30, 2024

Average Rating: 4.5/5 (41 reviews)
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