2931 Knoxville Center Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janie M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 21, 2024
Eileen C
If it wasn't for the great communication with our A & E repairman William I think we would have gone nuts. We have a General Electric refrigerator that is less than 6 months old and GE gave me a runaround for close to a month to get it repaired. William was the person who came out and ordered the replacement part but UPS delivered it weeks later. William always answered my texts and kept me sane!
Customer service response - We're so sorry to hear about the frustrations you experienced with GE and the shipping delays, but thrilled to learn that William was able to provide support and keep you informed throughout the process. Thank you for your patience and for taking the time to share your experience.
Sears Home Services on June 19, 2024
Linda A
James was efficient and was kind to show me how to make my payment. 2 👍
Customer service response - Thank you for the positive feedback! We're glad James could help and provide you with excellent service.
Sears Home Services on June 11, 2024
Jeanne H
Great service.
Customer service response - Thank you for your positive feedback; we're thrilled to hear you had a great experience with our service.
Sears Home Services on April 07, 2024
Linda B
Technician is great.
Customer service response - Thank you for your feedback; we're glad you were satisfied with our technician's service, and we apologize for any inconvenience with the Sears warranty service. We appreciate your review.
Sears Home Services on March 28, 2024
Sheryl G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 20, 2024
Janet W
I was very pleased with the service Sears offered and glad they have an appliance plan for all of them.
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are glad to hear that you were pleased with the service and our appliance plan. We appreciate your feedback.
Sears Home Services on February 04, 2024
Brenda M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 24, 2024
Melvin E
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 16, 2024
Cheryl D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 26, 2024
