236 S Roane St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sherry W
He was so polite and professional. Just my fridge was so old could not get the part.
Customer service response - Thank you for acknowledging the politeness and professionalism of our team. We regret any inconvenience caused by the unavailability of the part for your older fridge model.
Sears Home Services on June 05, 2024
Thomas D
Updated me on a more accurate time frame of when they would be here. Was very professional on arrival and throughout repairs. Was able to resolve our issue under an hour.
Customer service response - Thank you for sharing your positive experience with our punctuality, professionalism, and quick service. We're glad we could efficiently resolve your issue!
Sears Home Services on May 31, 2024
Janis C
Raymond R
Professional and Friendly great technician.
Customer service response - Thank you for recognizing our professionalism and friendliness. We're pleased to hear our technician provided excellent service!
Sears Home Services on March 17, 2024
Robert M
Prompt, professional and proficient describes this repair technician who quickly diagnosed the issue with my yard tractor, ordered the parts required and promptly returned and made the repairs.
Customer service response - Thank you so much for taking the time to leave a review. We are glad to hear that our technician provided prompt and professional service, accurately diagnosed the issue with your yard tractor, and efficiently made the necessary repairs. We appreciate your feedback!
Sears Home Services on February 15, 2024
Duane D
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Phil M
Service Tech was awesome. Very professional, courteous, and informative.
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience with our service technician. We appreciate your feedback.
Sears Home Services on January 30, 2024
Darlene A
I talked to the technician of course I didn’t remember the code I told the guy on the phone what code was showing.
Joan F
Austin was awesome. He was knowledgeable about my dryer and was professional and polite. Excellent service
Bonnie B
