236 S Roane St Reviews

Austin was awesome. He was knowledgeable about my dryer and was professional and polite. Excellent service

Arrived when they said, parts arrived with days. Came back out and had microwave repaired within 1 hr. VERY IMPRESSIVE!

Excellent service. The parts were shipped directly to me. The technician contacted me to tell me he was on his way as scheduled. He did his job efficiently, timely and professionally. Thankful I have this service.

Austin was professional,courteous and knowledgeable. 5 stars!

We always rely on Sears for appliance repair and are never disappointed. Today was no different. Austin was very prompt, professional and helpful. We do appreciate him!

The service technician was was great but unfortunately this is the third time they've sent someone out and I'm still having issues. Hopefully the manufacturer warranty will resolve the problem.

James is very professional. I'm so happy to have my appliances repaired. My only comment for continuous improvement would be to arrive when first scheduled, as each subsequent delay impacts my work schedule. But I understand that some jobs take longer than expected and so each next job gets delayed. Also, it would be helpful to be given the opportunity to clean an area that doesn't see the light often, or for James to ask for a broom or rag during or after the work. Either way, I'm grateful for the repairs.