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1000 Rivergate Parkway Ste 5 Reviews
Read reviews from customers who used our services at 1000 Rivergate Parkway Ste 5
Total reviews
96
Average Rating
4.4/5
Jennifer L,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786656410029
Appreciate the updates as to when to expect the service tech to arrive and the photo as well. The service tech was very professional in solving the issue we had and diagnosed the problem quickly - also he was very considerate with our appliances and took care to protect the range under the microwave he was servicing.
Steve S,
Customer service response - Thank you for your feedback, Steve! We're glad to hear you appreciated the updates and that the service tech was professional, quick in diagnosing the problem, and considerate with your appliances.
Sears Home Services on 1786470270623
This repair was completed through a home warranty. Although there were issues with receiving the repair part, there was no issue in rescheduling. He was always on time completed the work efficiently and cleaned up after himself.
Mark K,
Customer service response - Thank you for your feedback, Mark! We're glad to hear the technician was punctual, efficient, and maintained cleanliness despite the part delivery issues.
Sears Home Services on 1785520106625
WadeCarol H,
Customer service response - Thank you for the amazing 5-star review, WadeCarol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785516640202
Melissa C,
Customer service response - Thank you for the amazing 5-star review, Melissa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785503304637
Franklin P,
Customer service response - Thank you for the amazing 5-star review, Franklin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784742233736
Frank is communicative and kind. He is a wealth of knowledge and has thoroughly explained every step of the process.
Benjamin R,
He was very informative and explained in detail what was happening with our unit. We have a home warranty that charges 150 per claim besides our monthly premium. The warranty did not cover for him to clean the coils which is what he did. I was charged 70 for the cleaning of our air conditioner.
Marge M,
Customer service response - Thank you for your feedback, Marge! We're glad to hear the technician was informative and detailed, and we appreciate your understanding regarding the additional charge for cleaning the coils.
Sears Home Services on 1784216440836
After making seven calls before me, he got the repair completed in a timely and professional manner without any reservations.
Darrell M,
Customer service response - Thank you for your feedback, Darrell! We're glad to hear the technician completed the repair in a timely and professional manner.
Sears Home Services on 1783375754607
Richard was super, prompt, thorough and very knowledgeable had my dryer up and running in very short order.
Scott M,
Customer service response - Thank you for your feedback, Scott! We're glad to hear Richard was prompt, thorough, and knowledgeable in getting your dryer up and running quickly.
Sears Home Services on 1781567518770
