Appointment Lookup
802-552-4364
1000 Rivergate Parkway Ste 5 Reviews
Read reviews from customers who used our services at 1000 Rivergate Parkway Ste 5
Total reviews
87
Average Rating
4.3/5
Richard was super, prompt, thorough and very knowledgeable had my dryer up and running in very short order.
Scott M,
Customer service response - Thank you for your feedback, Scott! We're glad to hear Richard was prompt, thorough, and knowledgeable in getting your dryer up and running quickly.
Sears Home Services on 1781567518770
Frank did a great job
Ben M,
Customer service response - Thank you for your feedback, Ben! We're glad to hear Frank did a great job.
Sears Home Services on 1780512794918
Service agent Billy was wonderful. He was on time, and had had my unit running in no time. Very nice man. Their AI customer service is horrible!! Very frustrating!
R S,
Customer service response - Thank you for your feedback, R Salas! We're glad to hear Billy was wonderful and efficient, but sorry to hear about your experience with the AI customer service.
Sears Home Services on 1778797713683
Very knowledgeable. Was on time and polite.
Lynn S,
Customer service response - Thank you for your feedback, Lynn! We're glad to hear the service was knowledgeable, on time, and polite.
Sears Home Services on 1778764789940
Slav is the best. Professional, knowledgeable, and good at what he does.
David S,
Customer service response - Thank you for your feedback, David! We're glad to hear Slav was professional, knowledgeable, and excelled in his work.
Sears Home Services on 1778271341051
Technician was polite and profesional! Best of all made the repair correctly the first time!
Douglas G,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear the technician was polite, professional, and made the repair correctly the first time.
Sears Home Services on 1777567945420
We had the pleasure to have Richard-Service Technician repair our dryer that would not heat. Richard was very friendly, professional and prompt. Communication was great with all details from start to finish! Very Happy Customer!
Sandra G,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Richard was friendly, professional, and prompt, ensuring great communication throughout the repair process.
Sears Home Services on 1776986805617
Sears Home Service Technician, Billy*, came out the same day I called in a claim to my home warranty company. Within 2 minutes of unscrewing a plate inside of my AC unit, he discovered a disconnected wire, left by a technician who had come out last week to fix the heating function of my unit. Billy was cordial and professional and waited for me to check that both my heating and cooling functions were working properly. He even replaced a screw that the previous technician had not replaced when they took off the plate covering the wires. The only complaint I have about the $75 home warranty deductible charge is that I had to pay this a second time to correct the problem caused by the first company--also sent by my home warranty company.
D M,
Customer service response - Thank you for your feedback, D Malloy! We're glad to hear Billy was cordial, professional, and thorough in resolving the issue with your AC unit. We apologize for the inconvenience with the home warranty deductible.
Sears Home Services on 1776904758853
Gina V,
Customer service response - Thank you for the amazing 5-star review, Gina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776703134609
Dana C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774915444757
