1000 Rivergate Parkway Ste 5 Reviews

Read reviews from customers who used our services at 1000 Rivergate Parkway Ste 5


Total reviews

87


Average Rating

4.3/5

August 10, 2025
Overall rating

wanda W,

Customer service response - Hi, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1754880071878

July 21, 2025
Overall rating

Tech was on time, very knowledgeable, diagnosed issue immediately and replaced broken part.

Ronald G,

Customer service response - Thank you for your positive feedback, Ronald! We're glad to hear our technician was punctual, knowledgeable, and efficient in resolving the issue.

Sears Home Services on 1753056294732

June 29, 2025
Overall rating

Great experience and very helpful. Will absolutely request him again!

Michael G,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you had a great experience and found our service helpful.

Sears Home Services on 1751251354434

June 18, 2025
Overall rating

Very courteous and a pleasure to work with. Notified me 30 minutes prior to arrival and was very professional and knowledgeable to help us resolve our appliance issue.

Joshua S,

Customer service response - Thank you for your positive feedback, Joshua! We're glad to hear our technician was courteous, professional, and knowledgeable in resolving your appliance issue.

Sears Home Services on 1750208109567

June 05, 2025
Overall rating

Excellent Service. Billy was in and out at no time he knew exactly what was wrong with our unit, very thorough. Thanks

Judy P,

Customer service response - Thank you for your positive feedback, Judy! We're glad to hear that Billy provided excellent and thorough service.

Sears Home Services on 1749173985620

June 03, 2025
Overall rating

The technician did a wonderful job spent a lot of time trying to figure out the issue with the dryer, unfortunately LG did not tell him that it was an all in one unit and he was not prepared to fix the issue.

Lori K,

Customer service response - Thank you for your feedback, Lori! We're glad to hear our technician was dedicated in trying to resolve the issue, and we apologize for the oversight regarding the unit type.

Sears Home Services on 1749007213766

May 27, 2025
Overall rating

sherltyler50,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1748394138567

May 20, 2025
Overall rating

Thomas P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747790141585

May 19, 2025
Overall rating

The technician was very professional and friendly. They are right on time and do great work.

Karen P,

Customer service response - Thank you for your positive feedback, Karen! We're happy to hear our technician was professional, friendly, and punctual.

Sears Home Services on 1747613869282

May 09, 2025
Overall rating

K K,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1746769305445

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