1000 Rivergate Parkway Ste 5 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steve O
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
Steven W
Came in and did a great job and was very detailed on explaining what happen and what cause it to happen.
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We greatly appreciate your positive feedback and we're glad that our technician provided a thorough explanation of the issue.
Sears Home Services on February 08, 2024
Terry F
Justin, was very thorough and explained everything to me in detail.
Kim M
Aliyah M
Everything was great and my service guy was so super nice and knowledgeable
Janice R
Excellent service!
Tom C
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on March 12, 2024
Karen V
Joycelyn W
Technician talked over me
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on January 09, 2025
Desmond B
He decided that he will not go in my attic saying it was yo small which once you get up there u can walk I agree getting in it maybe not as big but I was willing to give. A ladder I have guest at my sis bnb and wanted to make sure they are taking care of so he tells me he will email sears and they will send some one else out to me and has not return yet this was at 9am still no ac what is the purpose to pay monthly fees of $700 a year but I’ve had two different people about my AC unit last year. A guy tried to say that it was a compressor called another guy on my own and they charged my compressor up and it lasted seven months so obviously there is a small leak but the other company tried to tell me that it was a $3000 job People make sure you do not get scammed and always get a second opinion
Customer service response - We apologize for the trouble you've faced, Desmond. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 05, 2025
