640 W Poplar Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (277 reviews)

Hannah H

August 23, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 22, 2024

Leon C

August 21, 2024

I have had the best experience I ever had with technicians (Richard and Michael). They were very professional and knowledgeable about what need to go on with my repairs. The problem I had is with Sears scheduling, and trying to contact them.

Source: Google

Customer service response - Thank you for your kind words about Richard and Michael's professionalism and expertise. We're sorry to hear about the scheduling issues and appreciate your feedback.

Sears Home Services on August 21, 2024

Beth K

August 21, 2024

He did a great job! He was on time & efficient! Had my refrigerator fixed in a timely manner.

Source: Google

Customer service response - Thank you for your positive feedback, Beth! We're delighted to hear that you had a timely and efficient experience with our service.

Sears Home Services on August 21, 2024

Adam G

August 15, 2024

Tim did an excellent job and was very courteous!

Source: Google

Customer service response - Thank you for your positive feedback about Tim's excellent and courteous service! We're delighted to hear about your great experience with Sears Appliance Repair.

Sears Home Services on August 15, 2024

Tina G

August 15, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 15, 2024

Kevin P

February 01, 2025

Prices are ridiculously high two thumbs down 👎🏾 👎🏾 Darrin the technician for our dryer repair was fantastic 👍🏾👍🏾

Source: Google

Customer service response - We're sorry to hear you felt our prices were too high. Thank you for taking the time to share your feedback.

Sears Home Services on August 12, 2024

David J

August 11, 2024

Chris is very quick and helpful in explaining what is needed and what he is doing to solve the problem. He is friendly and respectful, a delight.

Source: Google

Customer service response - Thank you for your kind words about Chris and his service. We're thrilled to hear about your positive experience with our team!

Sears Home Services on August 11, 2024

Amy T

August 04, 2024

Benny was an awesome technician. He asked the correct questions ahead of time to order the parts needs to fix the problem. He was efficient when he arrived and had out problem fixed in no time.

Source: Google

Customer service response - Thank you for sharing your positive experience with Benny; we're thrilled he could efficiently resolve your issue. We look forward to serving you again in the future.

Sears Home Services on August 04, 2024

Helen M

July 24, 2024
Source: Google

Andrew M

July 25, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Andrew! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 25, 2024

Average Rating: 4.6/5 (277 reviews)