640 W Poplar Ave Reviews

Read reviews from customers who used our services at 640 W Poplar Ave


Total reviews

466


Average Rating

4.6/5

September 27, 2026
Overall rating

He did a exceptional job on fixing my fridge!

Eric K,

Customer service response - Thank you for your feedback, Eric! We're glad to hear he did an exceptional job fixing your fridge.

Sears Home Services on 1790562383336

September 27, 2026
Overall rating

On time and very knowledgeable.

Corey N,

Customer service response - Thank you for your feedback, Corey! We're glad to hear you found our service on time and knowledgeable.

Sears Home Services on 1790560439388

September 16, 2026
Overall rating

Cedric O,

Customer service response - Thank you for the amazing 5-star review, Cedric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789595502549

September 15, 2026
Overall rating

Mr Fred did an amazing job and he was so Professional. He answered all my questions and I will like to thank you so much

Felecia N,

Customer service response - Thank you for your feedback, Felecia! We're glad to hear Mr. Fred was professional and answered all your questions.

Sears Home Services on 1789507136678

September 13, 2026
Overall rating

Kenneth was very professional and kind. He fixed the problem and explained everything perfectly!

Ebonie P,

Customer service response - Thank you for your feedback, Ebonie! We're glad to hear Kenneth was professional, kind, and explained everything perfectly while fixing the problem.

Sears Home Services on 1789324418863

September 11, 2026
Overall rating

cee N,

Customer service response - Thank you for the amazing 5-star review, Cee Cee! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789177354351

September 10, 2026
Overall rating

Fred was great he said problem was the A coi. He needs to repair but will have to return in a month. Previous tech had put in too much Freon for Frederick to replace part. Sears gave me an eleven hour window also. But called me night before and changed to 2 hour window. Frederick was congenial and good at his job. Plan to ask for him when tech has to come back next month. Previous company said some bad things about my unit. Frederick did have that issue

Mary S,

Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789135877411

September 10, 2026
Overall rating

Good tech. Very good tech

Joe O,

Customer service response - Thank you for your feedback, Joe! We're glad to hear you had a positive experience with our tech.

Sears Home Services on 1789083894711

September 09, 2026
Overall rating

Excellent service fast and efficient. Jamerson our technician was polite and explained everything and showed us the problem thank you again for fixing the AC our family is grateful especially in this heat. Again thank you.

Gladys B,

Customer service response - Thank you for your feedback, Gladys! We're glad to hear Jameson was polite and efficient in fixing your AC, especially during this heat.

Sears Home Services on 1788990536728

September 06, 2026
Overall rating

Nicole H,

September 04, 2026
Overall rating

Jairus was timely, very efficient and very professional. Great job, sir!

Jabez G,

Customer service response - Thank you for your feedback! We're glad to hear Jairus was timely, efficient, and professional during your service.

Sears Home Services on 1788625717266

September 04, 2026
Overall rating

Prompt, very knowledgeable and thorough. Excellent service experience.

Jackie N,

Customer service response - Thank you for your feedback, Jackie! We're glad to hear you had an excellent service experience with our prompt and knowledgeable team.

Sears Home Services on 1788546070774

September 01, 2026
Overall rating

Peggy F,

Customer service response - Thank you for the amazing 5-star review, Peggy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788291141454

August 31, 2026
Overall rating

Jan-Michael S,

Customer service response - Thank you for the amazing 5-star review, Jan-Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788229824082

August 31, 2026
Overall rating

Patricia P,

Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788225729282

August 31, 2026
Overall rating

Grace S,

Customer service response - Thank you for the amazing 5-star review, Grace! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788203534775

August 28, 2026
Overall rating

Technician was great. Very friendly. Unfortunately the time to wait from the time the order was placed till now was a week with temperatures hovering above 90 and they were working on our air conditioner.

Mike M,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was great and friendly, and we apologize for the wait time during such hot weather.

Sears Home Services on 1787948859190

August 28, 2026
Overall rating

Donna H,

Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787941131995

August 27, 2026
Overall rating

marquis T,

Customer service response - Thank you for the amazing 5-star review, Marquis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787856790504

August 26, 2026
Overall rating

Jarius was professional & focused on the task at hand.

Jacquelyn T,

Customer service response - Thank you for your feedback, Jacquelyn! We're glad to hear Jarius was professional and focused during your service.

Sears Home Services on 1787764051246

August 24, 2026
Overall rating

Tierra T,

Customer service response - Thank you for the amazing 5-star review, Tierra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787675701498

August 24, 2026
Overall rating

Donna L,

Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787673238114

August 19, 2026
Overall rating

Professional and polite.

Samuel S,

Customer service response - Thank you for your feedback, Samuel! We're glad to hear you found the service professional and polite.

Sears Home Services on 1787239792063

August 19, 2026
Overall rating

Tim is awesome. You better hold on to him. Also allow lawnmower parts to be on the truck once you are aware of the nature of the product and repair.

James K,

Customer service response - Thank you for your feedback, James! We're glad to hear Tim is awesome, and we appreciate your suggestion about stocking lawnmower parts on the truck.

Sears Home Services on 1787232999406

August 19, 2026
Overall rating

Desiree S,

Customer service response - Thank you for the amazing 5-star review, Desiree! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787174250467

Showing 1 - 25 reviews

Pagination
Pagination
See all details for 640 W Poplar Ave