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217 Highway 701 N Reviews
Read reviews from customers who used our services at 217 Highway 701 N
Total reviews
82
Average Rating
4.7/5
Gabriel was professional and competent.
Mary T,
Excellent work, great technician. Supplied all my needs.
JUJU E,
Viola E,
Butch G,
Customer service response - Thanks for the great rating, Butch! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1776364895055
Jimmy was very professional and respectful. He apologized for the company staff when I told him I was assured to get an estimated ETA for his services the morning of my appointment and I didn’t. I did expect that and would’ve liked to have had those 6 1/2 hours back that I sat at home, not wanting to miss his Service call. That’s a big deal to the customer. It really needs to be done, especially when you advertise that you will.
Carolyn D,
Customer service response - Thank you for your review, Carolyn. We're glad to hear Jimmy was professional and respectful, and we apologize for the inconvenience with the ETA. Your feedback is valuable, and we'll work on improving our communication.
Sears Home Services on 1748393134883
Ricky M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1736998120124
Waited 2 days for the service technician to show up at our house..
Jackie K,
They didn’t fix my dryer at all. Came to my house twice and didn’t have a clue as to what was wrong. Was supposed to be at my house on Monday February 16th between 8-12 pm and it’s 2 pm and they’re a no show no call. Then sent me a message said that he’s at my house and has fixed it, knowing that’s a lie because no one is home so how did you get in to fix it? He hasn’t called me nor is he answering his phone! Called the 800 number but they don’t have live people and asked if I want to reschedule for another week out. Dryer hasn’t worked since December 31, 2025. Do you think that I really want to wait another week? I don’t think so!!!!!
Wanda B,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1771288630265
I would give him a zero but that was not available. This man was the worst. First I have him on my doorbell camera taking a picture of my door at 1023am. My husband open the door at 1025am just to see the man pulling off. So I called him several times and left a message. He calls me back 30 minutes later to say he wanted for 10 minutes before he left. Absolutely horrible service plus very dishonest.
Regina M,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760576327498
Customer service is horrivle
Vickie N,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1759971525230
