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217 Highway 701 N Reviews
Read reviews from customers who used our services at 217 Highway 701 N
Total reviews
92
Average Rating
4.7/5
Very knowledgeable about his work nice personality.
Charles P,
sylvester W,
Customer service response - Thank you for the amazing 5-star review, Sylvester! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786486836307
I would rate Phil H. higher if I could! He was very knowledgeable and he repaired my microwave in no time!
james H,
Customer service response - Thank you for your feedback, James! We're glad to hear Phil was knowledgeable and quickly repaired your microwave.
Sears Home Services on 1785453750613
2 great technicians Very experienced
Dennis T,
Customer service response - Thank you for your feedback, Dennis! We're glad to hear you found our technicians great and experienced.
Sears Home Services on 1784752151754
Fast experienced professional. Good communication. Excellent customer service.
Tim L,
Customer service response - Thank you for your feedback, Tim! We're glad to hear the service was fast, experienced, and professional, with good communication and excellent customer service.
Sears Home Services on 1784303434238
Technician Lee arrived promptly diagnose the problem and fixed it promptly. It was very knowledgeable and friendly. Nice to have him at a time of need
Angelo A,
Customer service response - Thank you for your feedback, Angelo! We're glad to hear Lee was prompt, knowledgeable, and friendly during your time of need.
Sears Home Services on 1784068949246
Vincent C,
Customer service response - Thank you for the amazing 5-star review, Vincent! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782414268996
Very polite and informative technician
Connie J,
Customer service response - Thank you for your feedback, Connie! We're glad to hear our technician was polite and informative.
Sears Home Services on 1781627490267
Technician was pleasant and professional
Miriam F,
Customer service response - Thank you for your feedback, Miriam! We're glad to hear the technician was pleasant and professional.
Sears Home Services on 1781280516707
Terrence was at our home at the time slot we were given. He was very friendly and very helpful. He found our problem with our refrigerator in no time. After finding out the cost for the part and the cost to repair it, we decided to purchase a new refrigerator. Should we have repaired it, we may have needed another part which would have been even more expense. Terrence was very honest and very knowledgeable. He is an expert in his area. Our refrigerator was six years old and our warranty had expired 9 months ago. Terrence came shortly after our refrigerator quit working to check it for us. We have yet to hear from a repairman from the brand our refrigerator was. We were so grateful that he came shortly after our refrigerator quit, so we could decide which route to go.
Steve L,
Customer service response - Thank you for your feedback, Steve! We're glad to hear Terrence was friendly, helpful, and knowledgeable, and that he provided timely assistance with your refrigerator issue.
Sears Home Services on 1778511594359
Gail E,
Customer service response - Thank you for the amazing 5-star review, Gail! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776991470166
The technician was great. Knowledgeable and professional.! Would highly recommend.
Kevin C,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear our technician was knowledgeable and professional, and we appreciate your recommendation.
Sears Home Services on 1775168588651
Very professional knew exactly what he needed to order came back after part was ordered and installed it in a very few minutes
Jim B,
Customer service response - Thank you for your positive review, Jim! We're delighted to hear that our professional service quickly identified and resolved the issue for you.
Sears Home Services on 1772419666086
Terri M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768960681245
Very good at what he does Very professionally done
John P,
Customer service response - Thank you for your positive review, John! We're delighted to hear that you found our service very professional and well done.
Sears Home Services on 1768960479120
Tech was great and very helpful.
Barry A,
Customer service response - Thank you for your positive review, Barry! We're delighted to hear that you found our tech great and helpful.
Sears Home Services on 1767318585124
joyce Y,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767318820170
Great service. Paul C took the time and went through every item that needed to be repaired and explained it in terms that I could understand.
LA L,
Customer service response - Thank you for your positive review, LA Lennon! We're delighted to hear that Paul C's thorough service and clear explanations made for a great experience.
Sears Home Services on 1766104168891
Debra K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764642727823
Jimmy was very professional, courteous and knowledgeable. He found the problem immediately in and got our parts ordered.
Jeffery R,
Customer service response - Thank you for your positive review, Jeffery! We're delighted to hear that Jimmy's professionalism and expertise quickly identified the problem and got your parts ordered.
Sears Home Services on 1763690508901
William was very professional and friendly found my issue with my Thor oven. I was able to speak with Rep from Thor they covered part under Warranty and shipped it out over night. When I receive I will call again to have it replaced.
Michael B,
Customer service response - Thank you for your positive review, Michael! We're delighted to hear that William's professionalism and friendliness helped resolve the issue with your Thor oven.
Sears Home Services on 1763511617187
Service tech was great. His analysis of the problem was correct. The new part was correctly ordered and once it arrived, he was there to replace it within a short time.
Richard T,
Customer service response - Thank you for your positive review, Richard! We're delighted to hear that our service tech's accurate analysis and prompt service made for a great experience.
Sears Home Services on 1763084048150
Jimmy was very friendly and professional. I received the text that he was on the way and then he called 5-10 minutes out. The only issue I had was with the texting AI service before the appt. I gave all information from the make, model, and serial number of my oven along with pictures of the issue & broken piece before the initial appt but no parts were ordered. Jimmy came by for 5 minutes the first appt and confirmed what I had already sent, but that info was never sent to him. Wasted his time and put me out of an oven for another week.
Jennifer R,
Customer service response - Thank you for your positive review, Jennifer! We're happy to hear that Jimmy was friendly and professional, but we're sorry for the inconvenience caused by the initial appointment. Please contact us directly so we can address this issue.
Sears Home Services on 1763083920524
The service was efficient, professional, and knowledgeable repair tech Would recommend this service to anyone interested in having repairs?
Bruce W,
Customer service response - Thank you for your positive review, Bruce! We're delighted to hear that you found our service efficient, professional, and knowledgeable, and we appreciate your recommendation.
Sears Home Services on 1763018558248
2nd Time - William returned and immediately went to work on my dryer. He took it apart, cleaned it out, repaired whatever fan or wiring, held the door up for me to clean out the opening where the air blows out from dryer. This was especially convenient for me as I have problems bending over. Once the repair was complete, I was able to sweep up all the fuzz balls he and I had pulled out. He was very polite during his visit. I would recommend the service; however, they were contracted through a home insurance policy. Still great!
Glenda G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1761869127635
