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1610 Church St Reviews
Read reviews from customers who used our services at 1610 Church St
Total reviews
166
Average Rating
4.6/5
Lee was very professional and polite, was very knowledgeable and explained everything so that we could understand. If we ever have a problem again in the future, we hope his is our technician.
Lula L,
Customer service response - Thank you for your feedback, Lula! We're glad to hear Lee was professional, polite, and knowledgeable, and that you would welcome him back for future issues.
Sears Home Services on 1782425463731
Today was a second visit for a freezer. Terrence was efficient and kind.
Celeste E,
Customer service response - Thank you for your feedback, Celeste! We're glad to hear Terrence was efficient and kind during your second visit.
Sears Home Services on 1779805051860
Stephen and his assistant were polite, neat, and professional. They entered our home and showed respect. They were punctual. And Sears notified us ahead of time, just as they advised they would. They diagnosed the issues. Explained the options. Never did they attempt to up-sell or influence my decision. Very pleased with this interaction. We will contact Sears Appliance Service when we need assistance with any of our home appliances.
Ricky H,
Customer service response - Thank you for your feedback, Ricky! We're glad to hear Stephen and his assistant were polite, neat, and professional, and that you were pleased with the service and communication.
Sears Home Services on 1778944498103
It was not Terrance that did the repair. It was Major.
Maureen H,
Customer service response - Thank you for the amazing 5-star review, Maureen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778855277623
My parents are happy , I ‘m happy
Gerald R,
Customer service response - Thank you for your feedback, Gerald! We're glad to hear both you and your parents are happy with our service.
Sears Home Services on 1778246710943
After second visit my ice maker is still not working Can you schedule a return trip so icemaker will work great tech friendly but needs to fixed
Steve V,
Customer service response - Thank you for your feedback, Steve! We're glad to hear the tech was friendly, and we apologize for the ongoing issue. Please contact us directly to schedule a return visit.
Sears Home Services on 1777842045176
Terrence was a pleasure to work with. He is very knowledgeable of his job. He's welcomed back to my home. You should be proud and grateful he is your employee.
Henry A,
Customer service response - Thank you for your feedback, Henry! We're glad to hear Terrence was knowledgeable and a pleasure to work with, and we appreciate your kind words about him.
Sears Home Services on 1776536674407
Very professional. Friendly. Well versed in refrigerator equipment. Worked diligently to repair issue. Thanks
Bill H,
Customer service response - Thank you for your feedback, Bill! We're glad to hear the technician was professional, friendly, and diligent in repairing your refrigerator issue.
Sears Home Services on 1776302481696
Ben arrived on time and quickly diagnosed the problem with my washing machine and recommended replacement. Thank you.
John F,
Customer service response - Thank you for your feedback, John! We're glad to hear Ben arrived on time and provided a quick diagnosis and recommendation for your washing machine.
Sears Home Services on 1776181337336
Cathy D,
Customer service response - Thank you for the amazing 5-star review, Cathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775500452675
