1610 Church St Reviews

Read reviews from customers who used our services at 1610 Church St


Total reviews

173


Average Rating

4.5/5

August 19, 2026
Overall rating

Service tech was knowledgeable, polite and hvac cooling in quick order.

Lori N,

Customer service response - Thank you for your feedback, Lori! We're glad to hear the service tech was knowledgeable, polite, and quickly restored your HVAC cooling.

Sears Home Services on 1787242651167

July 31, 2026
Overall rating

Diann D,

Customer service response - Thank you for the amazing 5-star review, Diann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785522897264

July 28, 2026
Overall rating

Schuyler P,

Customer service response - Thank you for the amazing 5-star review, Schuyler! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785270673745

July 18, 2026
Overall rating

Stephen and his assistant were very helpful, quick and efficient. They got our dryer fixed and running. They were on point with arrival.

Raven,

Customer service response - Thank you for your feedback, Tamara! We're glad to hear Stephen and his assistant were helpful, quick, and efficient in fixing your dryer.

Sears Home Services on 1784408988717

July 08, 2026
Overall rating

Very efficient and prompt

Elizabeth M,

Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear the service was efficient and prompt.

Sears Home Services on 1783611644431

June 25, 2026
Overall rating

Lee was very professional and polite, was very knowledgeable and explained everything so that we could understand. If we ever have a problem again in the future, we hope his is our technician.

Lula L,

Customer service response - Thank you for your feedback, Lula! We're glad to hear Lee was professional, polite, and knowledgeable, and that you would welcome him back for future issues.

Sears Home Services on 1782425463731

May 25, 2026
Overall rating

Today was a second visit for a freezer. Terrence was efficient and kind.

Celeste E,

Customer service response - Thank you for your feedback, Celeste! We're glad to hear Terrence was efficient and kind during your second visit.

Sears Home Services on 1779805051860

May 15, 2026
Overall rating

Stephen and his assistant were polite, neat, and professional. They entered our home and showed respect. They were punctual. And Sears notified us ahead of time, just as they advised they would. They diagnosed the issues. Explained the options. Never did they attempt to up-sell or influence my decision. Very pleased with this interaction. We will contact Sears Appliance Service when we need assistance with any of our home appliances.

Ricky H,

Customer service response - Thank you for your feedback, Ricky! We're glad to hear Stephen and his assistant were polite, neat, and professional, and that you were pleased with the service and communication.

Sears Home Services on 1778944498103

May 17, 2026
Overall rating

It was not Terrance that did the repair. It was Major.

Maureen H,

Customer service response - Thank you for the amazing 5-star review, Maureen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778855277623

May 07, 2026
Overall rating

My parents are happy , I ‘m happy

Gerald R,

Customer service response - Thank you for your feedback, Gerald! We're glad to hear both you and your parents are happy with our service.

Sears Home Services on 1778246710943

May 03, 2026
Overall rating

After second visit my ice maker is still not working Can you schedule a return trip so icemaker will work great tech friendly but needs to fixed

Steve V,

Customer service response - Thank you for your feedback, Steve! We're glad to hear the tech was friendly, and we apologize for the ongoing issue. Please contact us directly to schedule a return visit.

Sears Home Services on 1777842045176

April 18, 2026
Overall rating

Terrence was a pleasure to work with. He is very knowledgeable of his job. He's welcomed back to my home. You should be proud and grateful he is your employee.

Henry A,

Customer service response - Thank you for your feedback, Henry! We're glad to hear Terrence was knowledgeable and a pleasure to work with, and we appreciate your kind words about him.

Sears Home Services on 1776536674407

April 15, 2026
Overall rating

Very professional. Friendly. Well versed in refrigerator equipment. Worked diligently to repair issue. Thanks

Bill H,

Customer service response - Thank you for your feedback, Bill! We're glad to hear the technician was professional, friendly, and diligent in repairing your refrigerator issue.

Sears Home Services on 1776302481696

April 13, 2026
Overall rating

Ben arrived on time and quickly diagnosed the problem with my washing machine and recommended replacement. Thank you.

John F,

Customer service response - Thank you for your feedback, John! We're glad to hear Ben arrived on time and provided a quick diagnosis and recommendation for your washing machine.

Sears Home Services on 1776181337336

April 06, 2026
Overall rating

Cathy D,

Customer service response - Thank you for the amazing 5-star review, Cathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775500452675

April 04, 2026
Overall rating

Stephen was fabulous! Actually looked for the problem.

Carla N,

Customer service response - Thank you for your feedback, Carla! We're glad to hear Stephen was thorough in finding the problem.

Sears Home Services on 1775404081835

March 25, 2026
Overall rating

Excellent Customer Service!!!

Darryl F,

Customer service response - Thank you for your positive feedback, Darryl! We're glad to hear you had an excellent customer service experience.

Sears Home Services on 1774398042669

March 15, 2026
Overall rating

Terrence was great - knowledgeable, efficient, and fixed the issue.

Andrew L,

Customer service response - Thank you for your positive feedback, Andrew! We're glad to hear Terrence was knowledgeable, efficient, and resolved the issue.

Sears Home Services on 1773622976051

March 13, 2026
Overall rating

Chris D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773360894824

March 09, 2026
Overall rating

Steven was professional and efficient! Identified the problem and made recommendations in short order!

Mike B,

Customer service response - Thank you for your positive feedback, Mike! We're glad to hear Steven was professional and efficient in identifying the problem and making recommendations.

Sears Home Services on 1773015576406

February 20, 2026
Overall rating

Tim T,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1771547916015

February 19, 2026
Overall rating

Was good tech he took his time and explained everything.

Robert G,

Customer service response - Thank you for your positive feedback, Robert! We're glad to hear the technician took the time to explain everything to you.

Sears Home Services on 1771459253506

January 14, 2026
Overall rating

Ken J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1768442309295

January 08, 2026
Overall rating

He was OUTSTANDING! I really appreciate his professionalism and expertise. He went above and beyond and you all are fortunate to have him! Simply outstanding!!!

Keisha M,

Customer service response - Thank you for your positive feedback, Keisha! We're glad to hear the technician's professionalism and expertise made such a positive impact.

Sears Home Services on 1767921689824

January 01, 2026
Overall rating

Lassie R,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1767318836563

Showing 1 - 25 reviews

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