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1610 Church St Reviews
Read reviews from customers who used our services at 1610 Church St
Total reviews
172
Average Rating
4.5/5
We were rescheduled to Ben at the end of his long day, which I figured out because he arrived after 6:30pm! Our 5-year old Samsung dryer had stopped heating and Ben found out Samsung has already stopped making the replacement part (motherboard)! While I am beyond disappointed in this intentional obsolescence, I cannot praise Ben enough for his great work ethic, professionalism, and making the best of a disappointing outcome. Thank you Ben, we appreciate your positive outlook!
Vivian R,
Customer service response - Thank you for your positive feedback, Vivian! We're glad to hear Ben's professionalism and work ethic made a positive impact despite the disappointing situation with your dryer.
Sears Home Services on 1759971473219
Ben the repair man came to my house to look at my washing machine and found out I needed a water pump, agitator and balancing rods. Total costed for parts and labor were more then buying a new washing machine. Ben was a honest and friendly Technician I give him a 5.
Denise V,
Customer service response - Thank you for your positive feedback, Denise! We're glad to hear Ben was honest and friendly while assessing your washing machine needs.
Sears Home Services on 1759886082449
Thomas fixed my ice maker and it is working beautifully. He was very professional and finished quickly. Thank you.
Kathy H,
Customer service response - Thank you for your positive feedback, Kathy! We're glad to hear Thomas was professional and that your ice maker is working beautifully.
Sears Home Services on 1758674064541
Terrence was on time, professional, friendly and diagnosed and fixed the problem quickly.
Kevin,
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear Terrence was professional, friendly, and resolved the issue quickly.
Sears Home Services on 1758502821229
The technician came, listened and then went to work on our washer machine, saw the problem, fixed it and was done in no time at all and it works.
Doreen H,
Customer service response - Thank you for your positive feedback, Doreen! We're glad to hear the technician quickly identified and fixed the issue with your washer machine.
Sears Home Services on 1757297093131
Terrence was great. He fixed the issue with my refrigerator quickly.
Marcia D,
Customer service response - Thank you for your positive feedback, Marcia! We're glad to hear Terrence fixed your refrigerator issue quickly.
Sears Home Services on 1755571039386
Thomas was awesome - he addressed the refrigerator issue and was done within 30 minutes. A very knowledgeable and pleasant person to work with.
Kathy F,
Customer service response - Thank you for your positive feedback, Kathy! We're glad to hear Thomas was knowledgeable and pleasant, and that he resolved your refrigerator issue quickly.
Sears Home Services on 1755571080243
Mercedes H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755044267807
Excellent service. Prompt and polite
Lance C,
Customer service response - Thank you for your positive feedback, Lance! We're glad to hear you received excellent, prompt, and polite service.
Sears Home Services on 1755043355070
Dale L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755044267886
