650 Bald Hill Rd Reviews
Read reviews from customers who used our services at 650 Bald Hill Rd
Total reviews
168
Average Rating
4.6/5
Linda W,
Erik was very helpful
Megan H,
Tony S,
Sadly it’s a big part so I have to get a new washer but he was good
Laurie S,
Kimberly L,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1772670364725
$362 for a $1.98 pulley replaced in 25 minutes.
michael D,
Customer service response - Thank you for your 4-star review, Michael! We appreciate your feedback on the pricing and time taken for the repair.
Sears Home Services on 1768353212722
The window was from 9 to 5 which I didn’t like the repair man that came out. Eric was efficient and fast. I appreciated his work and he got the job done.
Jodilynn C,
Customer service response - Thank you for your 4-star review, Jodilynn! We're glad to hear Eric was efficient and fast, and we appreciate your feedback on the service window.
Sears Home Services on 1768181469758
service and work were completed in a timely manner. the installer was good. im a little upset to pay for parts on this issue. the reason the dryer broke down was an issue with the machine. they now have a replacement basket so it cannot come out while its working.
Coventry G,
Customer service response - Thank you for your feedback. We're glad the service was timely and the installer was good, but we apologize for the inconvenience regarding the parts cost.
Sears Home Services on 1741916515718
Ava S,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1726452638711
The tech was fine. Giving up 3 days for a pump repair under warranty deserved one star. One day 8-5 to come out and tell me the pump was bad. This was after a diagnoses by phone. Of course they sent him out without parts. Day 2 Sears canceled in afternoon could not make it. Day 3 came out at 3:30.
Anthony P,
Customer service response - Thank you for your feedback, Anthony. We're glad the tech was satisfactory, but we apologize for the inconvenience with the scheduling.
Sears Home Services on 1725928131011