6655 Post Rd Reviews
Read reviews from customers who used our services at 6655 Post Rd
Total reviews
262
Average Rating
4.6/5
B A,
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711076397016
Friendly and knowledgable people. Unfortunately we decided to pass on the repair and ended up purchasing a brand new fridge. Based on repair cost and age of current refrigerator it just made more sense to go with a new one.
Steven S,
Customer service response - Thank you for recognizing our team's friendliness and expertise. We understand your decision and appreciate your feedback.
Sears Home Services on 1710996241728
Eric S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1710392003106
He did a great job trying to diagnose the problem and explain it to me. Unfortunately, the repair requires a part that apparently is no longer available. So I'm still left with the issue, but it's not related to the service call at all. Beyond his control
Frankie M,
Customer service response - We appreciate your feedback regarding our technician's efforts to diagnose and explain the problem to you. We apologize for any inconvenience caused by the unavailability of the required part, as it is beyond our control. Thank you for taking the time to leave a review.
Sears Home Services on 1707191185780
Paul was terrific and finally fixed my microwave after 2 other technicians and many appointments later. I was left hanging when another tech did not show up on a scheduled call on 1/25 with no call or explanation or reschedule I was unable to speak with a human and kept getting voice over and texts which did not solve the issue. I finally did a reschedule and had to wait another week. I had previously have had good experience on the phone but this episode was frustrating
Maggie H,
Customer service response - Thank you for sharing your feedback. We apologize for the inconvenience and frustration caused by the missed appointment and lack of communication. We appreciate your patience and we're glad that Paul was able to resolve the issue with your microwave.
Sears Home Services on 1706913866158
I've been using Sears Appliance Repair services for over 20 years, just as old as my appliances, & have always had exceptional service. I truly believe that my appliances have lasted this long due to their expertise & quality of service ❤️
Nicole G,
Customer service response - Thank you for your kind words and loyalty to our Sears Appliance Repair services over the past 20 years. We are thrilled to hear that you have always had exceptional service and that our expertise and quality of service have contributed to the longevity of your appliances. We appreciate your support and trust in our business.
Sears Home Services on 1706490296907
Bethany D,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1706156705035
Joy T,
Customer service response - A big thank you, Joy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1706000058346
lee,
Customer service response - A big thank you, lee, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1705935835885
Carolyn D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1705594791360