1 Parkside Ave Reviews
Read reviews from customers who used our services at 1 Parkside Ave
Total reviews
75
Average Rating
4.6/5
Very detailed and attentive to the problem he fixed my fridge door issue and made sure nothing else is causing a problem
Omar T,
Customer service response - Thank you for your feedback, Omar! We're glad to hear the technician was detailed and attentive in fixing your fridge door issue.
Sears Home Services on 1788983755753
Steve was so nice. He explained what he was going to do and very knowledgeable. I would recommend him to everyone.
Karen N,
Nikki L,
Customer service response - Thank you for the amazing 5-star review, Nikki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788456469360
Steven is the best!! He’s been to our house a few times now to fix our washer due to sediment buildup and he is so great each time. Super friendly and patient. 10/10.
Maddy H,
Customer service response - Thank you for your feedback, Maddy! We're glad to hear Steven has been consistently great, friendly, and patient in fixing your washer issues.
Sears Home Services on 1786471930927
Thomas N,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781036922230
nina B,
Customer service response - Thank you for the amazing 5-star review, Nina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780430102463
He was polite and knowledgeable
Maribeth D,
Customer service response - Thank you for your feedback, Maribeth! We're glad to hear the technician was polite and knowledgeable.
Sears Home Services on 1779553781415
Walt F,
Customer service response - Thank you for the amazing 5-star review, Walt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779137167727
Steven was knowledgeable, courteous and professional. All my services were covered under the protection plan. He explained the changes in the protection plan renewal. The preventive maintenance program provided for zero cost for this service. I shared that I was interested in renewal but the AI agent could not assist me and I have not been able to speak with a live human being agent. The system does not provide a live agent and the AI system is inadequate. If anyone from Sears actually reads this, they need to call me about renewal.
Tom H,
Customer service response - Thank you for your feedback, Tom! We're glad to hear Steven provided knowledgeable and professional service. Please contact us directly so we can assist you with your protection plan renewal.
Sears Home Services on 1778600570726
Polite, knowledgeable, instructed on use and if having issues again
Kimberly S,
Customer service response - Thank you for your feedback, Kimberly! We're glad to hear you found the service polite, knowledgeable, and helpful with instructions.
Sears Home Services on 1778530764973
Roland S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773704985918
Glen was very friendly and explained each part of his diagnosis. I would work with Sears again!
Liz S,
Customer service response - Thank you for your positive feedback, Liz! We're glad to hear Glen was friendly and thorough in explaining his diagnosis.
Sears Home Services on 1772419666197
cristina P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768960681244
Very professional
Carolina S,
Customer service response - Thank you for your positive feedback, Carolina! We're glad to hear you found our service professional.
Sears Home Services on 1767744337498
He's the best technician!!
Lisa Z,
Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear you think our technician is the best.
Sears Home Services on 1766715316221
Repairman fixed the problem and was a good professional technician.
Glenn B,
Customer service response - Thank you for your positive feedback, Glenn! We're glad to hear the repairman was professional and fixed the problem.
Sears Home Services on 1765937985180
The heating element on my dryer had burned through. Glenn replaced the heating element and performed a test run to make sure it was working again. He also gave recommendations for preventive maintenance. I very much appreciated the service.
David M,
Customer service response - Thank you for your positive feedback, David! We're glad to hear Glenn efficiently replaced the heating element and provided helpful maintenance recommendations.
Sears Home Services on 1765163206635
He was great and apologized for the screw up of confirmation of my parts arrival last. It was wrong and made me wait an extra week for the repair when he could have done it last week.
Terry M,
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear he was great and apologize for the delay in your parts arrival.
Sears Home Services on 1763512086142
Carmela R,
Customer service response - Hi Carmela, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763085519272
Rick was an awesome tech. Very knowledgeable and helpful.
Marge D,
Customer service response - Thank you for your positive feedback, Marge! We're glad to hear Rick was knowledgeable and helpful during your service.
Sears Home Services on 1760655182235
My technician was knowledgeable and Got the job done in a timely fashion with no hesitation. I appreciate his feedback and knowledge.
Kati B,
Customer service response - Thank you for your positive feedback, Kati! We're glad to hear your technician was knowledgeable and completed the job promptly while providing valuable feedback.
Sears Home Services on 1759801249955
Dave R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759371906217
There was no charge as it was under my home warranty service.
sharon P,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear your service was covered under your home warranty.
Sears Home Services on 1758503226383
Kim M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1758162291178
Joe was super friendly and knowledgeable. He figured out our issue quickly and diagnosed the problem. Awesome experience! Thank you Joe!
Foster K,
Customer service response - Thank you for your positive feedback, Foster! We're glad to hear Joe was friendly, knowledgeable, and able to quickly diagnose the problem.
Sears Home Services on 1757378739677