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2900 Elmira Street Reviews
Read reviews from customers who used our services at 2900 Elmira Street
Total reviews
39
Average Rating
4/5
Great service! The technician is very good at his job and is very much appreciated.
Sue W,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our technician.
Sears Home Services on 1718068066873
Service rep was wonderful. Scheduling was horrible!
Suzette B,
Customer service response - We're thrilled to hear our service rep did a wonderful job, but apologize for the inconvenience with scheduling. Thank you for letting us know so we can improve.
Sears Home Services on 1717633787166
Chris is an excellent representative for the service dept.in everyway. 👏👌. Courtesy , workmanship and satisfaction is his goal it seems to the customer. It’s the (Sears system) of getting these great people who work for Sears out to us for the repairs that get the (lowest scores) for customer satisfaction . Ex: sending your parts to another town by mistake and not resending it back to you, as you patiently wait for your ordered parts for refrigerator! The list of their not following through goes on for me unfortunately. Thank goodness the the reps. like the Chris ‘s make up for their lack of a customer-friendly system that works for the customer…….. 😞Mrs. Henry
Patty H,
Customer service response - We sincerely apologize for the frustrations caused by our service system and the issues with part delivery, Mrs. Henry. Thank you for acknowledging Chris's hard work and dedication; we're committed to improving our processes based on your feedback.
Sears Home Services on 1711927430072
Ronald was outstanding. He was friendly, knowledgeable and understood my frustration. He got the range working again quickly, was very neat in his work and quick, yet, was very thorough.
Stacy J,
Customer service response - Thank you for recognizing Ronald's dedication and expertise. We're so glad he could efficiently resolve your range issue to your satisfaction.
Sears Home Services on 1711686559751
On time, thorough and efficiently
Lexy R,
Customer service response - We appreciate your positive feedback and are glad to hear that you were satisfied with our service. Thank you for taking the time to leave a review!
Sears Home Services on 1709313933870
The tech was very good. Did a good job. Definitely will call A & E again
ruth C,
Customer service response - Thank you for taking the time to leave a review and for your kind words about our technician. We appreciate your support and look forward to serving you again in the future.
Sears Home Services on 1707726700634
I've always been very pleased with the service I've gotten
Maryanne V,
Nancy F,
Excellent service technician he was professional and did an excellent job.
Darren R,
The AI experience setting the appointment was okay. The technician was excellent. The procedure was incredibly overpriced.
Carl B,
Customer service response - We apologize for the pricing concerns, Carl. We're glad to hear the technician was excellent, and we appreciate your feedback to help us improve our service.
Sears Home Services on 1753230318813
