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2900 Elmira Street Reviews
Read reviews from customers who used our services at 2900 Elmira Street
Total reviews
60
Average Rating
4.2/5
Kay C,
Customer service response - Thank you for the amazing 5-star review, Kay! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1794344937347
Robin B,
Customer service response - Thank you for the amazing 5-star review, Robin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793656935684
He was very knowledgeable and very professional
Mary W,
Customer service response - Thank you for your feedback, Mary! We're glad to hear you found the service knowledgeable and professional.
Sears Home Services on 1793060046754
Mark W,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792607076529
Glenn U,
Customer service response - Thank you for the amazing 5-star review, Glenn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792526803152
PLEASE READ …The technician was 10 out of 10. Absolutely amazing. I wish I could rate the technician and the overall experience separately. The 100% AI scheduling process was an absolute Nightmare that lasted almost a month. I had the repair part that was needed to finish my repair for 2 1/2 weeks yet they still kept on trying to cancel my repair appointment and reschedule it another week out because they said that I didn’t have the part. I was never able to speak to a human. Three times they confirmed my scheduled appointment for the next day but then sometime overnight and this last time at 6:32 in the morning decided to cancel my appointment and reschedule it for another week out. Fortunately, I was able to get a hold of them in time for this last rescheduling and my appointment was still available for the same day. I had two separate technicians come out over this whole process, and as I said before, both technicians were extremely knowledgeable, very friendly, did a good job, left the area clean, and a delight to speak with, especially after countless messages with the AI system. If I didn’t worry about hurting the technicians, I would make this review for the company a 1 star. The five stars are for the humans only!!!!!
Cathy R,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear the technicians were amazing, knowledgeable, and friendly, but we're sorry for the scheduling issues you experienced. Please contact us directly for further assistance.
Sears Home Services on 1790194592852
Lainey F,
Customer service response - Thank you for the amazing 5-star review, Lainey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790189748736
The technician completed his assessment quickly and efficiently. He was pleasant, friendly and professional.
Lorraine R,
Customer service response - Thank you for your feedback, Lorraine! We're glad to hear the technician was quick, efficient, pleasant, and professional.
Sears Home Services on 1790174403132
Sharon H,
Customer service response - Thank you for the amazing 5-star review, Sharon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789501195633
Cloudia S,
Customer service response - Thank you for the amazing 5-star review, Cloudia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788890981019
Beatrice E,
Customer service response - Thank you for the amazing 5-star review, Beatrice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788696601923
frank A,
Customer service response - Thank you for the amazing 5-star review, Frank! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786403925242
Louis R,
Customer service response - Thank you for the amazing 5-star review, Louis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785577631718
He is very nice and polite. And he knows what he is doing. 👍
Joe M,
Customer service response - Thank you for your feedback, Joe! We're glad to hear the technician was nice, polite, and knowledgeable.
Sears Home Services on 1785425880183
Very pleasant
penny R,
Customer service response - Thank you for your feedback, Penny! We're glad to hear the service was pleasant.
Sears Home Services on 1783968705139
Laura L,
Customer service response - Thank you for the amazing 5-star review, Laura! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781037556938
Very professional very poilite explained Everything that was wrong with my dryer I highly recomend him 5 star From me.
Jeanmarie H,
Customer service response - Thank you for your feedback, Jeanmarie! We're glad to hear the technician was professional, polite, and provided clear explanations about your dryer.
Sears Home Services on 1778788754048
Very professional both times he came out (first time to order parts, second time to fix it). Had my stove fixed in under 30 minutes with a keen eye for detail. Highly recommend and will use again for future repairs.
Brian G,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777493410396
Technician was very professional and did a great job fixing my oven
Stacey W,
Customer service response - Thank you for your feedback, Stacey! We're glad to hear our technician was professional and did a great job fixing your oven.
Sears Home Services on 1775006496756
Took the time to investigate. Communicated well. Friendly.
Carissa G,
Customer service response - Thank you for your review, Carissa! We're glad to hear our technician was thorough, communicative, and friendly.
Sears Home Services on 1774398057526
Tim J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767318820114
Doreen B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765418142867
Very nice guy, who was prompt to come out and was willing to help us out.
Jeff T,
Customer service response - Thank you for your review, Jeff! We're glad to hear our technician was prompt and helpful.
Sears Home Services on 1765241538266
Dorena R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764807480963
Knew his stuff and gave me great advise
martin W,
Customer service response - Thank you for your review, Martin! We're glad to hear our technician provided knowledgeable advice.
Sears Home Services on 1751249428902
