2900 Elmira Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryson S
Scam call them for a Lid Lock problem 189 for the guy to come out then when he gets there he said it going to be close to 600 dollars on what it a home washer not no Commercial grade washer thanks for nothing I'm just buying a new washer. 👎
Customer service response - We apologize for the trouble you've faced, Bryson. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 12, 2024
Margaret S
Scam! I was scammed by Sears over a washer repair. I paid for the part that never came. Had to find out for myself it was backordered with no expected ship date. I have been trying to get a refund since March and only get the run around and every phone number you call is another scam
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on May 07, 2024
Barbara P
Machine still broken not working. I need a working laundry machine ASAP. This has been over a month with no washer twice you have been here and it's still not working
