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223 Shoemaker Road Suite 315 Reviews
Read reviews from customers who used our services at 223 Shoemaker Road Suite 315
Total reviews
137
Average Rating
4.7/5
Frank was great He thoroughly explained everything he did and asked a lot of questions to understand our concerns
Andrea M,
Customer service response - Thank you for your feedback, Andrea! We're glad to hear Frank was thorough in explaining everything and attentive to your concerns.
Sears Home Services on 1784123912283
Sam D,
Customer service response - Thank you for the amazing 5-star review, Sam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783648411700
Technician was very knowledgeable, courteous, friendly and prompt. Very pleased with the service
Katina V,
Customer service response - Thank you for your feedback, Katina! We're glad to hear the technician was knowledgeable, courteous, friendly, and prompt, and that you were pleased with the service.
Sears Home Services on 1783351961287
Same day service! The technician was professional yet friendly, resolved the problem efficiently, and answered our questions. Thanks!
Frank T,
Customer service response - Thank you for your feedback, Frank! We're glad to hear you received same day service and that the technician was professional, friendly, and efficient.
Sears Home Services on 1778729132724
Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were going to break the pan. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable. Another company came three times to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointments. Really pleased with the service.
Shyam S,
Customer service response - Thank you for your feedback, Shyam! We're glad to hear Stephen went above and beyond to carefully and effectively resolve the issue with your washer, and that you were pleased with our service and communication.
Sears Home Services on 1777919033209
Diagnosed and repaired after a different tech ordered incorrect parts
Karyn S,
Customer service response - Thank you for your feedback, Karyn! We're glad to hear the technician was able to diagnose and repair the issue after the previous parts order.
Sears Home Services on 1777581550526
Ricky was efficient and identified the problem almost immediately. Smooth and easy transactions
Isaac P,
Customer service response - Thank you for your feedback, Isaac! We're glad to hear Ricky was efficient and made the process smooth and easy.
Sears Home Services on 1777510611623
The Technician was very helpful and explained everything as he worked on our washer.
Gerald M,
Customer service response - Thank you for your feedback, Gerald! We're glad to hear our technician was helpful and thorough in explaining everything while working on your washer.
Sears Home Services on 1776984031820
Rick was an amazing tech did everything he could to try to get my refrigerator running. Thanks again for trying everything.
WanderingBear1978,
Customer service response - Thank you for your feedback! We're glad to hear Rick was amazing and did everything possible to get your refrigerator running.
Sears Home Services on 1775521467880
Stephen was knowledgeable, personable and nicely answered all the questions we had. He was prompt as well. Great service person!!!
Laura R,
Customer service response - Thank you for your feedback, Laura! We're glad to hear Stephen was knowledgeable, personable, and prompt, and that he provided great service.
Sears Home Services on 1775498129557
