2811 Dekalb Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great
Jules is great- Sears awful customer service process w not enough techs puts these guys in tough spots. He is always upbeat and wants to efficiently complete a job - he needs a raise
Dan Y, Collegeville, PA
Washing machine service
Jules did a great job! After waiting 7 weeks I was happy to have my washing machine up and running! Thank you Jules.
James P, Collegeville, PA
Stove top repair
Joseph was knowledgable, personable technician. he gave advice on how to get our stove repair completed through a third party.
Marie B, Ft Washington, PA
Wrong address
Steven probably would have been great if he was sent to the correct address!
Brenda H, Norristown, PA
Knowledgeable and a gentleman
Leroy is Very pleasant and timely. He Knows his stuff and
Albert T, Philadelphia, PA
Service was outstanding.
My broken Kenmore dryer was repaired and thoroughly cleaned today by Renford from Sears. He quickly assessed the problem, replaced the broken part, made repairs and also removed 15 years of lint caught within the base of the dryer. I love my dryer and am so pleased it's working properly again. I was able to get an appointment just a day after contacting Sears Home Services.
Barbara F, Wayne, PA
Homeowner
Polite, professional attire, knowledgeable
Juanita B, Philadelphia, PA
Excellent service
Excellent service and communication. Technician fixed the problem on the first visit.
Deborah H, Ft Washington, PA
What does review title mean?
Ryan and his assistant, were excellent. They were there when I got home from work, very friendly and busy working. If I asked a question, they took time to answer and didn't mind. They had gotten to my home at 2;30 and never finished until around 6:00. I appreciate all their concern, energy and work ethics. Barbara C.
Barbara C, Bryn Mawr, PA
Refrigerator
Jesse was kind, helpful, and knowledgeable. He helped to diagnose the problem and provided solutions.
Alicia A, Eagleville, PA
