2811 Dekalb Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (195 reviews)
Michelle
May 24, 2025
Overall rating

Jules was great respectful, patient, attentive and professional. He was able to use his skills and fix my washing machine.

Michelle A, Philadelphia, PA

Amazing
May 02, 2025
Overall rating

David is amazing. I always appreciate how honest, knowledgeable, and great to work with he is.

Mike F, Blue Bell, PA

Good service based on solid experience
May 02, 2025
Overall rating

Pleasure to work with. On time , thorough and easy to work with

Ronald A, Plymouth Mtng, PA

Awesome job
March 10, 2025
Overall rating

Stephen did an excellent job of troubleshooting the issue and getting it resolved with very little interruption. He was on time and explained each step of the service process.

Mike V, Schwenksville, PA

Kenmore Dryer
March 08, 2025
Overall rating

Jules arrived on time Friday. For a reason unknown, the repair person scheduled for Thursday was a no show. I was not notified until 6pm Thursday that I needed to reschedule. Jules was on-time, professional and fixed the dryer problem. I appreciated his help. Thank you. Note: When Sears says the technician will arrive (ie on Thursday), I changed my schedule to accommodate Sears. It's frustrating when the repair person doesn't show up.

Joyce F, Kng Of Prussa, PA

Jules
March 07, 2025
Overall rating

Knowledgeable, friendly, explains everything very well and would recommend him to come back, if needed.

Barbara M, Norristown, PA

What do you mean "Review title?"
March 05, 2025
Overall rating

Tony was very competent and knowledgeable and especially eager to be helpful. Please send him again for my next service call. Thank you.

Paul R, Norristown, PA

Technican
March 03, 2025
Overall rating

Mr. Esaus worked effortlessly to find the problem with our heater and order the necessary part. He was very respectful. Thank you.

D.J., Plymouth Mtng, PA

good
March 02, 2025
Overall rating

scheduling was a little rough it took 4 visits other than that ok no issues renford seemed to resolved the problem all is good thanks

Winnie D, Trappe, PA

Refrigerator repair
February 25, 2025
Overall rating

Scheduling was great. Mark arrived on time and solved problem. Very happy with sevice overall.

Randi, Wynnewood, PA

Average Rating: 4.8/5 (195 reviews)