Appointment Lookup
802-552-4364
18 Mark Plaza Reviews
Read reviews from customers who used our services at 18 Mark Plaza
Total reviews
165
Average Rating
4.7/5
EDDY C,
Technician was fantastic!! Very polite and answered any questions I had. Highly recommended
Mike H,
Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was polite, answered your questions, and that you highly recommend our services.
Sears Home Services on 1789168798041
Susan T,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789016178679
Very professional and efficient explained what he did got my washer up and running
Stephen P,
Customer service response - Thank you for your feedback, Stephen! We're glad to hear the service was professional and efficient, and that your washer is up and running.
Sears Home Services on 1787672745971
Very nice and very professional
Tim R,
Customer service response - Thank you for your feedback, Tim! We're glad to hear you found the service nice and professional.
Sears Home Services on 1787331071819
jay S,
Customer service response - Thank you for the amazing 5-star review, Jay! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786465342507
Technician was very professionally and knowledgeable. He quickly repaired my washer and dishwasher. I am happy I had the Sears Home Warranty. I wish that I was able to to speak to live customer service agent though
roselyn H,
Customer service response - Thank you for your feedback, Roselyn! We're glad to hear the technician was professional and knowledgeable, and we appreciate your input on speaking with a live customer service agent.
Sears Home Services on 1786205066617
Both men were very nice and did a good job thks
Selina M,
Customer service response - Thank you for your feedback, Selina! We're glad to hear both technicians were nice and did a good job.
Sears Home Services on 1785525991412
Both technicians were prompt & courteous.
Catherine L,
Customer service response - Thank you for your feedback, Catherine! We're glad to hear both technicians were prompt and courteous.
Sears Home Services on 1784556929832
Technician was on time ,called me before they got here and when they got here. The technician had an apprentice with him, which I thought was pretty cool because he was explaining to him everything that was wrong with the washer and had him also work on the washer as well. Thank you for your great customer service. Have a great 4th of July.
Charla U,
Customer service response - Thank you for your feedback, Charla! We're glad to hear the technician was punctual and provided a great learning experience for the apprentice while delivering excellent customer service.
Sears Home Services on 1783004622379
Very polite and professional.
JoAnn S,
Customer service response - Thank you for your feedback, JoAnn! We're glad to hear you found our service polite and professional.
Sears Home Services on 1782491069984
Outstanding service very knowledgeable. If I need service in future I know Dave will get it done right.
Jimmy E,
Customer service response - Thank you for your feedback, Jimmy! We're glad to hear you found the service outstanding and knowledgeable, and that you trust Dave to get it done right in the future.
Sears Home Services on 1781897906164
Jeff is awesome 👌 Knowledgeable & very thorough when doing repair.
Maureen S,
Customer service response - Thank you for your feedback, Maureen! We're glad to hear Jeff was knowledgeable and thorough in his repair work.
Sears Home Services on 1781822114392
Kim N,
Customer service response - Thank you for the amazing 5-star review, Kim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781665238698
Connie V,
Customer service response - Thank you for the amazing 5-star review, Connie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780689711258
Prompt, professional, personable and confident.
Lou M,
Customer service response - Thank you for your feedback, Lou! We're glad to hear you found our service prompt, professional, personable, and confident.
Sears Home Services on 1780496622157
Knowledgeable and friendly
Marissa B,
Customer service response - Thank you for your feedback, Marissa! We're glad to hear you found our service knowledgeable and friendly.
Sears Home Services on 1779835526329
Great customer service and the technician Jeff as very knowledgeable. He provided care steps for the future as well.
Kaila A,
Customer service response - Thank you for your feedback, Kaila! We're glad to hear Jeff provided great customer service, was knowledgeable, and shared future care steps.
Sears Home Services on 1779817560001
Your tech was great, extremely skilled… but your labor costs were a bit much. $450 to install a $70 part after identifying the issue in 15 minutes. And the repair was less than 30 minutes. Will look elsewhere in the future. You can shear a sheep many times, but you can only skin him once.
Eric B,
Customer service response - Thank you for your feedback, Eric! We're glad to hear the technician was skilled, and we appreciate your input on our pricing.
Sears Home Services on 1777500609864
Very impressed with Jeff’s knowledge of the appliance. And, he works very efficiently and explains his work as he goes. Very personable guy. Very satisfied.
Kathleen C,
Customer service response - Thank you for your feedback, Kathleen! We're glad to hear Jeff was knowledgeable, efficient, and personable, and that you were very satisfied with the service.
Sears Home Services on 1777307197589
I couldn't have asked for better service! Dave was friendly, amicable, very knowledgeable and explained every detail as he went along. He told me what and why it happened and how to prevent it in the future. I highly recommend this tech, and I feel he is a great asset to your company.
LOIS B,
Customer service response - Thank you for your feedback, Lois! We're glad to hear Dave was friendly, knowledgeable, and thorough in explaining everything, and we appreciate your recommendation.
Sears Home Services on 1776981261198
Vincent Z,
Customer service response - Thank you for the amazing 5-star review, Vincent! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776364208256
Appreciated the honesty and straightforwardness with the estimate
Kelly D,
Customer service response - Thank you for your positive review, Kelly! We're glad to hear you appreciated the honesty and straightforwardness with our estimate.
Sears Home Services on 1773623531243
Jeffery was great would recommend him to fix any appliances
Tifani W,
Customer service response - Thank you for your positive review, Tifani! We're glad to hear Jeffery provided great service and that you would recommend him for appliance repairs.
Sears Home Services on 1773015622772
Norman G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772756062042
