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3505 Capital City Mall Dr Reviews
Read reviews from customers who used our services at 3505 Capital City Mall Dr
Total reviews
128
Average Rating
4.5/5
John the tech was great Your automated system is terrible and needs fixed Repeated emails and texts and call center is not fully informed Please remember the.customer and get back to great customer service that Sears is known for
Don S,
Customer service response - Thank you for your feedback, Don. We're glad to hear John provided great service and appreciate your comments on our system; we'll work on improving it.
Sears Home Services on 1733908062791
Travis was excellent at doing his job and answering any questions I had
Allen I,
Customer service response - Thank you for your positive feedback, Allen! We're pleased to hear Travis was excellent and answered all your questions.
Sears Home Services on 1733038941414
Very friendly and knowledgeable. Highly recommend.
Michael G,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you found our service friendly and knowledgeable.
Sears Home Services on 1732691452607
Quick service with an experienced and friendly technician. Very pleased with Jebadiah’s work and professionalism.
Alan S,
Customer service response - Thank you for your positive feedback, Alan! We're pleased to hear Jebadiah provided quick and professional service.
Sears Home Services on 1732078624764
John cleaned our water softener and gave us a tip on where to get our water tested for hardness. He answered all our questions. Wish we would have done this years ago.
Cheryl G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731821262374
Travis was very informative and thorough. He did his job well, and provided good information about my appliance.
Elizabeth S,
Customer service response - Thank you for your positive feedback, Elizabeth! We're pleased to hear Travis was informative and thorough, providing you with valuable information about your appliance.
Sears Home Services on 1731468042892
Technician did a great job finding the problem and fixing it promptly.
Lisa H,
Customer service response - Thank you for your positive feedback, Lisa! We're happy to hear our technician quickly identified and resolved the issue.
Sears Home Services on 1729666200863
Friendly, knowledgeable, and efficient technician!
Brianna C,
Customer service response - Thank you for your positive feedback, Brianna! We're delighted to hear our technician was friendly, knowledgeable, and efficient.
Sears Home Services on 1729666195020
Srinivas K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1727833920046
Roy S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726452784360
