Appointment Lookup
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3505 Capital City Mall Dr Reviews
Read reviews from customers who used our services at 3505 Capital City Mall Dr
Total reviews
128
Average Rating
4.5/5
Provided thorough inspection, cleaned filter and trap, and explained everything in detail. Great job - dishwasher now working in top form ... thanks again
Karl B,
Customer service response - Thank you for your positive feedback, Karl! We're glad to hear our technician provided a thorough inspection and got your dishwasher working in top form.
Sears Home Services on 1735531393497
My technican quickly diagnosed the problem and provided plenty of detail on the issue and what was being done. I felt very informed and confident in the work being done.
Ben E,
Customer service response - Thank you for your positive feedback, Ben! We're glad to hear our technician provided detailed information and made you feel confident in the service.
Sears Home Services on 1734496304884
Appt scheduled for 12/10, 8-12, no show from tech nor phone call. Cust svc very helpful, appt made for 12/11, 1-5. Jeb Z showed up at 2. Had Jeb before, great and honest man to deal with, checked washer. All good. True, Sears having problems but so far we've been lucky with the service.
Richard C,
Customer service response - Thank you for your feedback, Richard. We're glad to hear Jeb provided great service and appreciate your understanding despite the initial scheduling issue.
Sears Home Services on 1734052887805
John the tech was great Your automated system is terrible and needs fixed Repeated emails and texts and call center is not fully informed Please remember the.customer and get back to great customer service that Sears is known for
Don S,
Customer service response - Thank you for your feedback, Don. We're glad to hear John provided great service and appreciate your comments on our system; we'll work on improving it.
Sears Home Services on 1733908062791
Travis was excellent at doing his job and answering any questions I had
Allen I,
Customer service response - Thank you for your positive feedback, Allen! We're pleased to hear Travis was excellent and answered all your questions.
Sears Home Services on 1733038941414
Very friendly and knowledgeable. Highly recommend.
Michael G,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you found our service friendly and knowledgeable.
Sears Home Services on 1732691452607
Quick service with an experienced and friendly technician. Very pleased with Jebadiah’s work and professionalism.
Alan S,
Customer service response - Thank you for your positive feedback, Alan! We're pleased to hear Jebadiah provided quick and professional service.
Sears Home Services on 1732078624764
John cleaned our water softener and gave us a tip on where to get our water tested for hardness. He answered all our questions. Wish we would have done this years ago.
Cheryl G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731821262374
Travis was very informative and thorough. He did his job well, and provided good information about my appliance.
Elizabeth S,
Customer service response - Thank you for your positive feedback, Elizabeth! We're pleased to hear Travis was informative and thorough, providing you with valuable information about your appliance.
Sears Home Services on 1731468042892
Technician did a great job finding the problem and fixing it promptly.
Lisa H,
Customer service response - Thank you for your positive feedback, Lisa! We're happy to hear our technician quickly identified and resolved the issue.
Sears Home Services on 1729666200863
