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3505 Capital City Mall Dr Reviews
Read reviews from customers who used our services at 3505 Capital City Mall Dr
Total reviews
128
Average Rating
4.5/5
Jim B,
Top notch. Good communicator. Very knowledgeable!
Dee A,
Alan P,
John E was very thorough. He worked diligently for 4 hours till my washer was fixed. And issues at the end he kept going until it was working perfectly. He was so nice and made sure I understood what was going on and why. Plus helped clean up before he left. If I ever need a repair again I want him to be the service person who comes.
Sherry S,
Joe K,
Jim K,
John was very knowledgeable about dishwasher and was very helpful in my decision on a new dishwasher. I would use the service again.
valerie B,
Customer service response - Thank you for your feedback, Valerie! We're glad to hear John was knowledgeable and helpful with your dishwasher decision.
Sears Home Services on 1745534799246
He came and got the job done after about two months of waiting for someone to return to my home. He fixed what was needed and share some helpful tips.
Lateefah W,
Customer service response - Thank you for leaving a review and sharing your experience. We apologize for the delay in getting someone to your home, but we're glad that our technician was able to fix the issue and provide helpful tips. We appreciate your patience and feedback.
Sears Home Services on 1707201402063
Great service technicians but the sears company always reschedules your appointment and took a month and a half to repair but when they repaired my dryer works great and he did a good job
Paranormal P,
Customer service response - We apologize for the rescheduling issues and delays, Peyton. We're glad the technician did a good job, and we appreciate your feedback to help us improve.
Sears Home Services on 1750636919621
The tech was supposed to come between 8-12 am but didn’t show up until about 3 - I don’t understand why I couldn’t have been informed earlier that things were behind schedule - that was a whole day and we had to change our schedule around - I am not pleased with sears scheduling policy- the tech was knowledgeable and fixed the problem
Kristyn N,
Customer service response - We apologize for the inconvenience caused by our scheduling error and lack of communication. We're glad to hear the tech was able to resolve your issue and we appreciate your feedback to improve our services.
Sears Home Services on 1717987699623
