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3505 Capital City Mall Dr Reviews
Read reviews from customers who used our services at 3505 Capital City Mall Dr
Total reviews
128
Average Rating
4.5/5
Impossible to get ahold of a real person on the phone. Tried several times. Technician is over 3 hours late. Edit- technician no call no show.
Andrew J,
Customer service response - Thank you for taking the time to bring this to our attention, Andrew. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711354135473
It took 9 weeks for Sears Appliance Repair to fix my washing machine. Also, it has been 8 weeks now since they first came out to fix our refrigerator, which is still not fixed.
James H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711416464643
