100 Neshaminy Mall Reviews

Read reviews from customers who used our services at 100 Neshaminy Mall


Total reviews

153


Average Rating

4.6/5

August 14, 2024
Overall rating

this was the worst service. 1st I get a text 25 minutes after the time I was told that they rescheduled for the next week I was told between 8 - 12 told at 8:30 they would be there around 10:30 the get an email saying 1:50. I get a call 5 minutes later from technician he will be 25 minutes at 2:30 I get another call saying 25 minutes je finally got there at 3:07 and was done by 3:20 there should be someone we can call not a recording when we have an issue

Robin P,

Customer service response - We apologize for the trouble you've faced, Robin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1723689623683

July 22, 2024
Overall rating

After waiting for 4 hours and 10 minutes, I got an email from the technician saying the truck broke down and they would reschedule me. In the meantime, I spoke to someone at the office who told me that I would get an email within 30 minutes with the reschedule details. That never happened!! Poor way to do business!! I had to add to this post! After my original post, I was contacted by the owner of this company wanting to know what they could do to make it right and finally after talking to for different people from this company, I was given another appointment for August 5th. This is what is supposed to be priority reschedule. Their truck broke down and I feel like I'm being punished for it! This is definitely poor business!!

Marlon B,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1721529367706

December 21, 2023
Overall rating

My dishwasher is still draining out on my kitchen floor.

Jeri S,

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