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100 Neshaminy Mall Reviews
Read reviews from customers who used our services at 100 Neshaminy Mall
Total reviews
153
Average Rating
4.6/5
Rochelle W,
Customer service response - Hi Rochelle, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754879909451
Washer was fixed properly,
Paulette C,
Customer service response - Thank you for your feedback, Paulette! We're glad to hear your washer was fixed properly.
Sears Home Services on 1751250945139
I thought he did a great job but the water is broken again, less than a week after he as here
Jeanne Z,
Customer service response - We apologize for the inconvenience, Jeanne. Please contact us directly so we can address the issue promptly. Thank you for your feedback.
Sears Home Services on 1747092037299
Repair service man was on . Repaired the freezer.
Joye M,
Customer service response - Thank you for the 4-star review, Joye! We're glad to hear your freezer was repaired successfully.
Sears Home Services on 1726024426009
He detected what my washer problem
Isabel G,
Customer service response - Thank you for acknowledging our technician's ability to diagnose your washer's issue. We're glad to have been of service.
Sears Home Services on 1718967423348
Michele T,
Delivery window is much too broad. All day 8-5pm timeframe window is ridiculous. No one calls morning of as the text messages state they will. ETA changes and technician still get there later. Overall service scheduling and communications need work.
Tina B,
Customer service response - We apologize for the inconvenience with the delivery window, Tina. We appreciate your feedback and will work to improve our scheduling and communication processes.
Sears Home Services on 1744761072860
My technician Donald was great. Very knowledgeable and skilled. However, the company itself was a nightmare to try and get ahold of. Scheduling was a nightmare, customer service was a nightmare and you have to dial several numbers before you can even speak to a live person. I will never buy another extended warranty from Home Depot again. The technician great, the company- awful. I am only doing 3 stars because the technician was so good.
Nicole D,
I think they might have finally fixed it. Keeping fingers crossed!
Margie D,
When I call to get service I could cancel twice for the same product then I call today yesterday excuse me and I said oh we don't have you listed they gave me to somebody else and long and behold there it was but they said from 8:00 to 5:00 it was 8:00 to 6:00 man didn't get there until almost 6:00 this is not called for I had to lose time from work
Dottie P,
