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3030 Gateway St Reviews
Read reviews from customers who used our services at 3030 Gateway St
Total reviews
225
Average Rating
4.7/5
Don't know what this means. Refrigerator repair?
He was thorough and very nice. Didn't call ahead but patient with our barking dog.
Edwin M,
Eugene, ORdryer repair
Jim did a good job. However your phone system , not so good would be better if there was a way to talk to a real person.
Phil S,
Coquille, ORRating for service by Patrick
Patrick did a very fine job evaluating the problem. He fixed what he could on the spot, and gave us the range of choices we could expect. Thank you Patrick….4 stars+
Robert H,
Eugene, ORIce maker not working
He was good. But I still have an ice maker that is not working. He did not fix it.
Ted R,
Bend, ORMy dryer isn't fixed
I called Sears for a noise in my dryer, it was diagnosed as worn out parts, parts were ordered, next tech gets here and says I can fix it, but it won't stop the noise. He was right. He replaced worn out parts, yet it still makes noise, which wasn't addressed at all. Honestly not very happy or satisfied with what I paid for.
Carlos W,
Eugene, ORJIm was great, Sears, not so much
So the technician that Sears sent was very good, but I am so disappointed in Sears overall. I am old enough to remember that Sears was a name one could trust to give good solid service for a reasonable price, these days, the only thing they want is to shove a service contract down your throat, and bombard you constantly with spam mails and texts! Boo Sears.
Ana D,
Florence, ORWaiting for it to be fixed
I'm still waiting for an update on the repair. Hopefully it gets fixed soon. It has been over a month with no dishwasher.
Still waiting,
Bend, ORBill was very courteous and had excellent customer service s
We had no issues with Bill, he was very professional and courteous. The problem with our stove however was not fixed with the repair done and then we were rescheduled 4 times for the second repair request. We eventually cancelled all requests and have opted to buy a new stove with a different manufacturer.
Jennifer N,
La Pine, ORNot sure
My washer was repaired. However, I was charged 50 for cleaning and it was not done. My washer has a new noise. The repair was very friendly and courteous.
Beverly S,
Coos Bay, ORUnsatisfactory service
I was not satisfied with the services provided today! As in trying to damage my washer lid to get it open since it was locked and cannot power on. For additional charges that would have been on us. Hiring a professional service by having an expert, who is supposed to be knowledgeable in that specific field was not met today! Washer was diagnosed but was not provided any more information like costs, repairs etc.
Michael P,
Springfield, ORCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1724189329053