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802-552-4364
9800 SW Washington Square Rd Reviews
Read reviews from customers who used our services at 9800 SW Washington Square Rd
Total reviews
188
Average Rating
4.6/5
Refrigerator repair
James was fantastic. He was so helpful to me on helping me order my filters for my refrigerator. Ahs told me they would be covered when actually they aren't under my plan
Colleen Conceicao,
Beaverton, ORProfessional
Very good
James C,
Wilsonville, ORRefrigerator issue
Clear and helpful - explained what was wrong, and that parts not available for older refrigerator water dispenser.
Elaine K,
Portland, ORHonest Quality Repair Services still do exist
Polite. Efficient. Unfortunately couldn't save our 23 year old range but like always trust Sears repair to be honest and reliable.
Kim D,
Sherwood, ORDishwasher
Dale was fast to repair all 4 parts on our dishwasher. Thank you Dale
Shirley Seaquist,
Newberg, ORWasher repair
Dale was very cordial and competent, even going to bat for me to try to accommodate my schedule. 5 stars for Dale I just wish there were more flexibility in the scheduling end of things. Not everyone is available within the 8:00-5:00 window due to job constraints. It would be more customer-friendly if you could offer two windows like 8:00-12:00 and 1:00-5:00. Also it would be much less frustrating if customers could actually talk to a live person rather than just receiving automated time slots with no recourse for feedback. 3 stars for scheduling. Averaging those two scores together, I rate the overall service a 4.
Jeannine G,
Newberg, ORKenmore dryer status
Our kenmore dryer decided to only dry on hottest setting, Benjamin came out to analyze and make recommendations. Benjamin is professional, a good communicator, kept us informed of schedule changes. He suggested a fix, told us it might not be fully functional. We decided to try fix. He got it working at lower temperatures on one setting. However, when we used the dryer last night. It worked for one load. Now it doesnt work at all. lights go on, drum doesn't turn. Help please!? Thanks
Gerd R,
Portland, OROn time and courteous repair person.
Thank you for being on time. That is always nice. The technician knew exactly what to repair and did it fast. The only thing is that he used a kit that he had ordered for our fridge. He only used a diaphragm or 2 small parts from it and did not used the new drain hoses. I will leave that up to him as I will see if the symptoms reappear or not in a few months.
Ebrahim W,
Portland, ORSo far, so good
Benjamin appeared to know what he was doing and what he told me about the situation. My only complaint is not about Benjamin, but that both visits for this repair (assessment and repair) were scheduled from 8am-12pm and yet he was not able to be there before 2pm. To me, 8am-12pm means that that's when the repair person shows up, not just the first phone call to confirm we were still on for the repair.
Doug S,
Beaverton, ORGood guy, knowledgeable!
Dale was great. My appt window was 8a-5p…some window! He called me at 8:15 to tell me he'd be there in early afternoon which gave me the morning back to do some errands. Showed up at just after 1p, checked things out and gave me a quote and timeframe to finish. Very good service! Thanks Dale!
Tim M,
Portland, OR