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9800 SW Washington Square Rd Reviews
Read reviews from customers who used our services at 9800 SW Washington Square Rd
Total reviews
187
Average Rating
4.6/5
Pleased but . . .
I am very pleased with service I received on my washer. I have one observation to share though . . . I was asked for my signature a couple times. It was not explained to me what I was signing. I see now that I signed that I was acknowledging the stains were on the rug . . . Fine! Acknowledging that the machine would need to be moved! Fine! That space is tight with laundry machines. Fine! I know all this. No problem! BUT I was NOT told that was what I was signing. I assumed I was acknowledging that the work was done -- to my satisfaction, etc.
Gloria W,
Beaverton, ORBosch Oven
Jonel was very professional, knew how to fix my oven and completed the task.
Alice C,
Portland, ORThorough, professional
I thought the technician explained the issue thoroughly and how to fix. Scheduled for parts delivery and repair quickly. Issue resolved.
Cassandra N,
Portland, ORExcellent Service
Gary diagnosed the problem with my refridgerator, found and ordered the parts and came back a few days later to install the new parts. He was very efficient, on time and very pleasent. Would highly recommend GAry to any one for service needs.
Edward B,
Portland, ORDryer service
James was very knowledgeable and great to work with! Thanks for making this an easy process James.
Bridgette G,
Sherwood, ORFor my Sears Technician - Gary
Great customer interaction. Gave me good advice and was very patient in explaining what every product was (dealing with my water filter). Did a great job!
Julie N,
Portland, ORJob well done!
Eduardo communicated clearly what time he would arrive and arrived on time. He was very professional, polite, and efficient.
Seungeun C,
Beaverton, ORPat is the best!
I was happy to end this experience with an experienced tech. Up to now it has been just this side of inhuman. Well - that's due to AI, actually. Not a human to be found. We had no shows due to AI. We had a tech scheduled to come between 4pm and 1am. Trying to reach anyone by phone - forget that. Four numbers for Sears service found online - none works. It's clear you've trotted out AI when it's not ready and you are using all of us as beta testers. So for the boneheads who made that decision at corporate - zero stars! But Pat? The best. He deserves a raise.
Linda M,
North Plains, OROven door
He came on time, and he did it well and faster
Manuel B,
Hillsboro, ORGreat
Found problem quickly and fixed. Very nice technician and quite knowledgeable
Maryellen A,
Tualatin, OR