1795 12th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen T
Very knowledgeable and friendly tech.
Customer service response - Thank you for your review, Karen! We're pleased to hear our technician was knowledgeable and friendly.
Sears Home Services on May 22, 2025
Christie H
Repairman arrived promptly when scheduled. Replaced entire water line to the ice maker with the new line that had arrived a few days before this second appointment. Somewhat complicated job but it was executed very professionally. Tested water system before putting everything back together as it had been, pushed the refrig back into place. No scratches on the wood floor. Just waiting for new ice cubes to drop into the bin! I would recommend Sears Service Repairs to do your repair work. Very knowledgeable. Thank you.
Customer service response - Thank you for your detailed review, Christie! We're glad to hear our repairman provided professional service and took care to avoid any damage.
Sears Home Services on May 15, 2025
Katie F
Great communication. Friendly. On time. Got the job done!
Customer service response - Thank you for your review, Katie! We're glad to hear you appreciated our communication, friendliness, and timely service.
Sears Home Services on May 09, 2025
Sue L
James is great, he is honest and trustworthy, we will always try to get him for any appliance repairs
Customer service response - Thank you for your kind words, Sue! We're thrilled to hear that James's honesty and trustworthiness have earned your trust for future appliance repairs.
Sears Home Services on January 22, 2025
Heidi
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 27, 2024
Bill R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 18, 2024
Jenn B
Super knowledgeable, professional and fast!
Customer service response - Thank you for your review! We're thrilled to hear you were satisfied with the knowledge, professionalism, and speed of our service.
Sears Home Services on June 26, 2024
Mary S
I now am waiting for a second repair on a Sear's refrigerator still a month away. I would gladly trade this one in for a smaller and normal running refrigerator that works longer than a year without needed repairs. M. Soden The Dalles, OR What good is this message block? Who will read this?
Customer service response - We're truly sorry to hear about the continued issues with your refrigerator and the frustration it's caused. We appreciate your feedback and are looking into how we can serve you better in the future.
Sears Home Services on March 25, 2024
Wanda L
Martin (
Great job
