16131 SE Evelyn St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very unhappy with the length of time it took to start. Then the worker took vacation before it was finished. Completely remodeled bathroom.
PAUL, H, Willamina, OR
Customer service response - Dear Paul, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on October 03, 2021
Job 27533433 was entered into on 10/13/2020. We finally heard from Jeff Stain who gave us an install date.
JOHN, R, SALEM, OR
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on September 26, 2021
Windows and front door
PILAR, C, Kelso, WA
It took 6 month to install windows. We order windows in June but install in December! We should get discount for waiting too long!
KENJI, K, Portland, OR
Customer service response - Dear Kenji, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on December 26, 2021
Great sales team. Then the experience fell off a cliff for the next TWENTY MONTHS! I finally hired my own installer to get the job done.
CHRIS, S, Lake Oswego, OR
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 15, 2023
I would never use your services again.
MARY, B, Saint Helens, OR
Customer service response - Dear Mary, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on February 20, 2022
no follow up on warenty issues
DAN, H, Portland, OR
Customer service response - Dear Dan, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 24, 2021
It was the worst experience ever. Shocked that the customer service was so bad. We will never use Sears again and I plan on filing a complaint.
TIFFANY, B, SALEM, OR
Customer service response - Dear Tiffany, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 10, 2021
