Appointment Lookup
802-552-4364
6929 S Memorial Dr Reviews
Read reviews from customers who used our services at 6929 S Memorial Dr
Total reviews
316
Average Rating
4.6/5
A ripoff. Tech lacked familiarity with the washer and was unable to diagnose or repair because he could not remove pump access panel. Recommended calling another repair company which I did. They easily diagnosed and repaired no problem. Sears charged $119 for a failed inspection.
John M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721961851761
Angela M,
Customer service response - Hi, Angela, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on 1719918713299
Worst company ever. Misdiagnosed, made me pay up front for part that wasn’t needed,(over $700), still haven’t received refund, told me could not fix part it needed after several service calls (one which no one showed). You cannot talk to anyone, if you can, they will not help. DO nOT USE this company!!!!!!!!
Susie A,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719790961915
The technician was very unprofessional. Refused to work on my washer because he visually couldn’t see the model number on the unit even through I had the model and serial number on my paperwork from Best Buy. Not to mention a picture of it. Would not recommend using them for any kind of repair issues.
Leah H,
Customer service response - Thank you for taking the time to bring this to our attention, Leah. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1705907420441
Tech was great but wasn’t able to resolve the issues
Greg T,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707291308211
Three same code after he left.
Chuck O,
