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1001 S Main Reviews
Read reviews from customers who used our services at 1001 S Main
Total reviews
148
Average Rating
4.7/5
The technician was friendly and came prepaid,last service people I used took a week ,they assessed the problem ,left came back ,left had to order more parts and came back by the time it was fixed it was 3 weeks. So I'm so excited over this service and the tech. Thank you all BR
Barbara R,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear the technician was friendly and provided efficient service compared to your previous experience.
Sears Home Services on 1780677758487
John is very knowledgeable and was very friendly. He did a great job in a very short period of time
Dave Y,
Customer service response - Thank you for your feedback, Dave! We're glad to hear John was knowledgeable, friendly, and efficient with his work.
Sears Home Services on 1780014057999
Scott D,
Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777994835063
Randal was the technician that arrived at my home he was very polite and friendly. He was able to spot the issue and got it fixed. I hope I don't have anymore appliance issues but if I do I hope they send Randal again. Sears is very lucky to have Randal working for them. He provides excellent customer service
Debbie H,
Customer service response - Thank you for your feedback, Debbie! We're glad to hear Randal was polite, friendly, and provided excellent customer service.
Sears Home Services on 1776226930494
Did good job. No trouble was found but gave good guidance on keeping dishwasher in top shape.
Alan H,
Customer service response - Thank you for your feedback, Alan! We're glad to hear our technician provided good guidance on maintaining your dishwasher.
Sears Home Services on 1775436173795
He introduced himself he also mentioned he was from Sears here to fix my washer and dryer he asked me to show him what the issues were I did he solved the problem right away which I greatly appreciate it also he was very polite and nice told me what to do and not what to do so this wouldn't happen again with the knobs on the washer and the dryer very informative. I am very satisfied.
Roseanna L,
Customer service response - Thank you for your feedback, Roseanna! We're glad to hear our technician was polite, informative, and quickly resolved the issues with your washer and dryer.
Sears Home Services on 1775082477829
Service was great. Just wish a phone number would be easier to call.
Joyce B,
Customer service response - Thank you for your review, Joyce. We're happy to hear you received great service, and we appreciate your feedback on our contact options.
Sears Home Services on 1774575451827
Was late getting here but did a good job. Water works now but still won't make ice!
Jay B,
Customer service response - Thank you for your review, Jay. We're happy to hear the job was done well, and we apologize for the delay in arrival.
Sears Home Services on 1774575451801
Penny S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773360894887
The repairman did a quick and good job. However there was a delay because the new parts wasn’t delivered in a timely manner. It took over 2 weeks for our repair to be completed!
John A,
Customer service response - Thank you for your review, John. We're happy to hear the repairman did a quick and good job, and we apologize for the delay in parts delivery.
Sears Home Services on 1773015659546
