1001 S Main Reviews
Showing most recent reviews from verified customers of Sears Home Services
Francisco L
Tiffany W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 22, 2025
Angela H
Efficient and fast. I was very happy.
Customer service response - Thank you for your review, Angela. We're happy to hear you were pleased with the efficient and fast service.
Sears Home Services on July 20, 2025
Watona M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Kelly G
Did an excellent job, very pleased with the service.
Customer service response - Thank you for your review, Kelly. We're happy to hear you were very pleased with the excellent service.
Sears Home Services on July 02, 2025
Shirley D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 02, 2025
Mya R
After several reschedules. When he was in home he was quick and efficient. Found out that that the service tech cannot schedule their own appointments. Scheduling always schedules too many appointments to the techs daily. It is not the tech’s fault for the habitual rescheduling.
Customer service response - Thank you for your review, Mya. We're happy to hear the technician was quick and efficient, and we apologize for the inconvenience caused by the rescheduling issues.
Sears Home Services on July 01, 2025
Amanda M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 22, 2025
Glenda R
Good customer service with Troy. Did a great job on our ice maker. BUT customer service with Sears appliance repair is absolute a joke. No way to contact anyone to say that time will not work. No ONE to complain to.
Customer service response - Thank you for your review, Glenda. We're happy to hear Troy provided good customer service and did a great job on your ice maker, but we apologize for the difficulties you experienced with our customer service. Please contact us directly to discuss your concerns further.
Sears Home Services on June 17, 2025
Diana M
Victor was very efficient and very knowledgeable about the product he was working on.
Customer service response - Thank you for your review, Diana. We're happy to hear Victor was efficient and knowledgeable about the product.
Sears Home Services on June 12, 2025