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1001 S Main Reviews
Read reviews from customers who used our services at 1001 S Main
Total reviews
148
Average Rating
4.7/5
Jimmy W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1757466897093
Terrance showed up when he said he would. Immediately went to looking for the problem, found it, and was on his way to the next job. He was great.
Carl C,
Customer service response - Thank you for your review, Carl. We're happy to hear Terrance was punctual and efficient in finding the problem.
Sears Home Services on 1755658954705
Dewey G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755571491873
Anthony L,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755463027032
The news was bad.... we seem to be hitting bad news all over the boards right now with everything lol, but the guy that came by was quick, efficient and explained everything in a way that made sense to us. It was worth the money to know we need to go shopping for yet another appliance.
A W,
Customer service response - Thank you for your review, A Wilson. We're happy to hear the technician was quick, efficient, and provided clear explanations, even though the news wasn't what you hoped for.
Sears Home Services on 1755131915178
Diona A,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1754880071800
Randal was very helpful and worked with (AHS) to try and repair the dishwasher, but in the end it was more cost effective to just replace the unit rather than try and repair. Randal gets a 5 star, but the joke AI junk customer service should get a negative 5 star review. I have never had a more worse experience with customer service than I did with the Sears customer service. It took an act of god and a lot of frustration to finally speak to a human, only for her to not be able to help me on my issue. All I wanted to know was the update of the tech due to not showing up between scheduled times and instead of getting an answer the AI system changed my appointment time. Luckily Randal the tech saw that and reached out to me and resolved everything. Thank you Randal for your help.
Bryon L,
Customer service response - Thank you for your review, Bryon. We're happy to hear Randal was helpful and resolved the issue, but we apologize for the frustration you experienced with our customer service. Please contact us directly to discuss your concerns further.
Sears Home Services on 1754638291745
Jamie W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754012202606
Great service
Audra B,
Customer service response - Thank you for your review, Audra. We're happy to hear you received great service!
Sears Home Services on 1753746869038
Francisco L,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753662734398
