1001 S Main Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wendy W
I’m giving this tech 5 stars simply because he plugged in my burner wires on my glass top stove. The last guy that came to fix it said it needed a new wiring harness because the existing one had shorts in it and was arcing. Today’s tech said that wasn’t true that the burner plug wires were disconnected. He plugged it in and now the burner works. I’ve had many problems with this range and I get a different tech every time. I think they all need more training. I’m not happy.
Customer service response - Thank you for your feedback and the 5-star rating despite the challenges you've faced. We are looking into the training of our techs to ensure consistent and accurate service.
Sears Home Services on June 03, 2024
Gilbert J
Excellent Service
Customer service response - Thank you for your kind words. We're thrilled to hear you were satisfied with our service!
Sears Home Services on March 25, 2024
Cyndi W
Fast and neat
Customer service response - Thank you for your review. We appreciate your positive feedback on the speed and cleanliness of our service.
Sears Home Services on February 02, 2024
Amy M
Excellent service
Customer service response - Thank you for taking the time to leave a review about Sears Appliance Repair. We are glad to hear that you found our service to be excellent. We appreciate your feedback.
Sears Home Services on January 31, 2024
Andrew R
Randal the tech who came was great … Customer service portal & 800 number were a TERRIBLE experience
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you experienced with our customer service portal and 800 number. We will take this into consideration to improve our service. Thank you again for choosing Sears Appliance Repair.
Sears Home Services on January 31, 2024
Michelle W
Aaron was very polite and helpful. Diagnosed frozen pipes with quick inspection. Thank you🙂
Customer service response - Thank you for your feedback. We're glad to hear that Aaron provided you with polite and helpful service and efficiently diagnosed the issue with your frozen pipes. We appreciate your business and hope to assist you again in the future.
Sears Home Services on February 05, 2024
marlena W
Customer service response - A big thank you, marlena, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 23, 2024
Teresa J
Very professional and obviously knew what he was doing.
Customer service response - Thank you for your kind words and for acknowledging our professional service. We appreciate your feedback and we are pleased to know that you were satisfied with our knowledge and expertise.
Sears Home Services on February 08, 2024
Matthew Z
Randal was fantastic. He worked efficiently and communicated with me and my warranty company very clearly. 10 out of 10 would highly recommend.
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We appreciate your kind words about Randal and are delighted to hear that he provided efficient service and clear communication throughout the process.
Sears Home Services on February 08, 2024
Jared J
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 11, 2024
